Night Supervisor – 4-Day Week, Hospitality Lead

JobFix; Queenstown; Presencial; NZD 37 000 - 39 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive pay

Four-day week

Training opportunities

Discounted stays

Small team environment

Resumo da oferta

mi-pad Queenstown is seeking a Night Supervisor to join our team. You will manage guest services and hotel operations overnight, ensuring a safe, welcoming and smooth experience for guests staying with us.

You’ll work independently for much of your shift, making decisions, solving problems, and taking ownership as issues arise. The role includes night audit duties and upholding security protocols.

Qualificações

• Experience in hotel or hospitality settings is preferred.
• Ability to work independently, make decisions, and take ownership.
• Fluent English is essential; other languages are a plus.

Responsabilidades

• Oversee hotel operations and guest services during night shift.
• Create a welcoming, safe and secure environment for guests.
• Handle guest queries and feedback professionally.
• Respond calmly to issues overnight and take decisive action.
• Complete night audit and reconcile guest accounts.
• Monitor hotel operations and follow security procedures.

Conhecimentos

Hospitality

Guest service

Communication

Problem solving

Initiative

Computer skills

Fluent English

Ferramentas

MS Office

POS systems

Descrição da oferta de emprego

mi-pad Queenstown is seeking a Night Supervisor to join our team. You will manage guest services and hotel operations overnight, ensuring a safe, welcoming and smooth experience for guests staying with us.

You’ll work independently for much of your shift, making decisions, solving problems, and taking ownership as issues arise. The role includes night audit duties and upholding security protocols.