Night-Shift Service Desk Administrator — Waiouru Camp

PAE; Waiouru; On-site; NZD 50,000 - 65,000; Full time

Job summary

PAE is seeking a Service Desk Administrator at Waiouru Military Camp. You will be the first contact for staff, visitors, and NZDF personnel, delivering outstanding customer service while handling administration, health and safety, and site coordination tasks.

12-hour night shifts on a rostered schedule are required. Reporting to the Contract Delivery Manager, you will manage desk enquiries, coordinate site admin, support HSE processes, and keep essential service operations running smoothly

Qualifications

• Experience in administration, customer service or reception
• Strong Microsoft Office skills (Outlook, Word, Excel)
• Excellent communication and organisational abilities
• Ability to manage multiple priorities and work independently

Responsibilities

• Provide front-line customer service and act as first point of contact
• Coordinate site administration activities and key management processes
• Support health and safety processes and reporting
• Process incident reports and maintain site records
• Assist with purchasing, invoicing, payroll administration, and monthly reporting
• Coordinate maintenance requests, travel arrangements, and vehicle servicing
• Assist with staff inductions and training for Service Centre staff
• Support security processes and gate code management

Skills

Microsoft Office

Outlook

Word

Excel

Communication skills

Organisation

Multitasking

Job description

PAE is seeking a Service Desk Administrator at Waiouru Military Camp. You will be the first contact for staff, visitors, and NZDF personnel, delivering outstanding customer service while handling administration, health and safety, and site coordination tasks.

12-hour night shifts on a rostered schedule are required. Reporting to the Contract Delivery Manager, you will manage desk enquiries, coordinate site admin, support HSE processes, and keep essential service operations running smoothly