Night porter

Millennium Hotels and Resorts; Auckland; On-site; NZD 36,000 - 52,000; Part time

Benefits offered by this job

Discounted hotel rates nationwide and

Complimentary staff meals while on the

Discounted health insurance with

Discounted parking

Career development and training

Job summary

Millennium Hotels and Resorts NZ in Auckland is seeking a friendly Night Porter to join the Front Office team. You will help welcome guests, assist with enquiries, and support overnight operations.

This permanent part-time role requires flexibility for weekends and public holidays, with a minimum of 32 hours per week. Prior Opera knowledge is advantageous but not essential.

Qualifications

• Previous experience in a customer-facing hospitality or service role is preferred, but training is provided.
• Good level of fitness for manual handling and night shifts.
• Ability to communicate confidently in English and stay calm under pressure.
• Opera software experience is advantageous but not required.

Responsibilities

• Welcome late arrivals and assist guests with enquiries.
• Explain hotel facilities and anticipate guest needs throughout the night.
• Assist guests with luggage and deliver room service orders.
• Complete public area cleaning and set-up tasks, and conduct security walks.
• Support other hotel departments as required to ensure smooth overnight operation.

Skills

Customer service

English communication

Teamwork

Tools

Opera

Job description

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Millennium Hotels and Resorts – Auckland, North Island

No experience required

25d ago , from Millennium Hotels & Resorts NZ

At Grand Millennium Auckland, we go further together! As part of Millennium Hotels and Resorts, we create exceptional guest experiences through professionalism, passion, and teamwork. Situated in Auckland’s vibrant entertainment district, our premium hotel offers more than a job: enjoy great benefits, a high-performing team, and true career growth. Bring your energy and uncover A Thousand Ways of Happiness with us.

We are looking for a friendly, reliable and service-focused Night Porter to join our Front Office team. As one of the key faces of the hotel overnight, you'll play an important role in creating a safe, welcoming and memorable experience for our guests while supporting the smooth operation of the hotel throughout the night.

Here’s what you can expect when you join our team:

• Career development and training opportunities
• Discounted hotel rates nationwide and internationally
• Complimentary staff meals while on duty
• Discounted health insurance with Southern Cross
• Discounted parking

• Career development and training opportunities
• Discounted hotel rates nationwide and internationally
• Complimentary staff meals while on duty
• Discounted health insurance with Southern Cross
• Employee Food & Beverage discounts
• Discounted parking

Ideally, you have previous experience in a customer-facing hospitality or service role; however, we offer excellent training for the hospitality professionals of the future, so experience is not essential. You enjoy working night shifts and take pride in providing exceptional guest service. You communicate confidently in English, remain calm under pressure and enjoy helping others. You understand the importance of maintaining a safe and secure environment overnight and are respected for your professionalism, reliability and high standards. Previous experience using Opera is advantageous but not essential.

In this role, you will ensure a positive guest experience by welcoming late arrivals, assisting with guest enquiries, explaining hotel facilities and anticipating guest needs throughout the night. You'll assist guests with their luggage, deliver room service orders, complete public area cleaning and set-up tasks, conduct security walks and support other hotel departments as required to ensure the hotel operates smoothly overnight. A good level of strength and fitness is essential, as the role involves regular manual handling of guest luggage and other physical duties.

This is a permanent part-time position with a minimum of 32 hours per week, with an hourly wage rate of between $26.50 and $27.50. You must be flexible for shifts that include weekends and public holidays.

you MUST be a New Zealand citizen or resident. If you have secured the right to work in New Zealand and therefore hold another valid visa, we welcome your application too.