Night (Late) Shift Supervisor

Tourism Holdings Limited; Christchurch; On-site; NZD 60,000 - 90,000; Full time

Job summary

Tourism Holdings Pty is seeking a Night Shift Supervisor in Christchurch, New Zealand. This role leads Back of House operations across the night shift, overseeing fleet processing, drivers, detailing, stores, stock control, workshop and maintenance technicians to ensure guest-ready vehicles for the next day.

The position offers a fixed-term full-time contract with opportunities to grow leadership experience in a fast-paced night shift environment, bridging night and day operations.

Qualifications

• Experience in a leadership/supervisory role within operations or similar environments.

Responsibilities

• ensure next-day turnarounds are achieved.

Skills

Leadership

Detail-oriented

Autonomous

Communication

Proactive

Technical aptitude

Hands-on

Calm under pressure

Team leadership

Tools

Microsoft Office

Internal systems

Job description

As ourNight Shift Supervisor, you’ll be in a key leadership position responsible for overseeing all Back of House operations across the night shift, including fleet processing, drivers, detailing, stores, stock control, workshop and maintenance technicians. The Night Shift Supervisor ensures that vehicles are guest-ready for the following day, provides leadership and support to overnight teams, and acts as the bridge between the night and day shifts.

The role is well-suited to someone looking to grow their leadership career, or an experienced supervisor seeking a new challenge in a fast-paced night shift environment on a fixed term full-time contract.

We’re looking for someone who’s:

• Seeking a growth opportunity or looking for a new challenge in a night shift leadership role.
• Detail-oriented with strong attention to quality and standards.
• Able to work autonomously and make sound decisions under pressure.
• An experienced people leader with the ability to inspire and guide diverse teams.
• A clear and confident communicator who can connect day and night operations.
• Proactive in providing feedback, supporting performance, and driving results.
• Technically capable, with good computer literacy (Microsoft Office, internal systems).
• Comfortable leading in unfamiliar territory and willing to be hands-on when required.
• Able to thrive in a fast-paced environment while maintaining calm and focus.

Key Responsibilities:

As Late Shift Supervisor, you’ll:

• ensure next-day turnarounds are achieved.
• Troubleshoot vehicles not fit for hire and find practical solutions to return them to fleet.
• Monitor workflow and allocate tasks across drivers, detailing, stores, stock control, workshop, and maintenance teams.
• Manage staffing levels in line with budgets and operational requirements.
• Ensure compliance with health & safety standards across all night operations.
• Ensure vehicles are processed to a high standard of quality in line with business and customer expectations.
• Report on overnight progress, issues, and decisions to the day team.
• Escalate urgent issues where required.
• Provide leadership, coaching, and performance management for overnight staff.
• Communicate operational adjustments to support guest bookings and fleet availability.
• Deliver overall leadership support and guidance across all departments during the shift

Key Criteria:

To thrive in this role, you’ll bring:

• Previous leadership or supervisory experience in operations or similar environments.
• Strong technical mind, with the ability to problem-solve quickly and effectively.
• Solid computer literacy, particularly in Microsoft Office and operational systems.
• Excellent communication skills and the ability to collaborate across shifts.
• Confidence to lead diverse teams, even in areas outside your direct expertise.
• A hands-on approach and willingness to step into operational tasks when needed.
• The ability to thrive in a fast-paced environment and remain decisive under pressure.