Night Auditor & Front Office Cash Controller

Placements24; Queenstown; Remote; NZD 42,000 - 56,000; Full time

Benefits offered by this job

Paid birthday leave

Full training provided

Daily laundered uniform

Flexible work options

Proactive health days

Job summary

IHG Hotels & Resorts in Christchurch seeks a Night Auditor to ensure smooth overnight operations in the Front Office. You will greet guests, handle inquiries, balance cash and reports, and support revenue initiatives while maintaining a warm, guest-centric atmosphere.

Working from a 32-hour full-time schedule, you will coordinate with Night Manager and Front Office staff to deliver exceptional service and accurate financial reporting.

Qualifications

• Demonstrated ability to interact with customers, employees and third parties reflecting highly on the hotel, brand and company.
• Problem solving abilities.
• Ability to work with hotel property management systems (Opera).

Responsibilities

• Complete night audit procedures as directed by Night Manager/Assistant Night Manager.
• Support and drive incremental revenue initiatives as required.
• Ensure CSA compliance is understood and executed.
• Keep abreast of modifications to accounting policies and procedures.
• Receive cash and operate EFTPOS terminals.
• Settle all credit cards and balance.
• Process Night Audit streams and ensure reports are printed and delivered timely.
• Collate and balance daily work to Accounts Department.
• Communicate with Night Manager and Guest Experience Manager to maintain relations and engagement.
• Respond to guest requests and deliveries with prompt attention and personal recognition.

Skills

Customer service

Problem solving

Opera PMS

Education

Hotel Management degree

Job description

IHG Hotels & Resorts in Christchurch seeks a Night Auditor to ensure smooth overnight operations in the Front Office. You will greet guests, handle inquiries, balance cash and reports, and support revenue initiatives while maintaining a warm, guest-centric atmosphere.

Working from a 32-hour full-time schedule, you will coordinate with Night Manager and Front Office staff to deliver exceptional service and accurate financial reporting.