National Scheduling & Workforce Administration Lead

IHC; Hamilton; Remote; NZD 53,000 - 63,000; Full time

Benefits offered by this job

Life insurance

Income protection

Trauma insurance

Wellbeing support

EAP services

Training and development

Flexibility

Mobile & phone discounts

Retail discounts

Gym discounts

Job summary

IHC in Hamilton, New Zealand, is seeking a National Scheduling Support Coordinator for a full-time permanent role based in Hamilton. This position will support nationwide workforce scheduling, maintain scheduling systems, and ensure accurate data and administration practices.

You will collaborate with operational teams and drive process improvements to keep services running smoothly. The ideal candidate is highly organised, detail-driven, and customer-focused, with strong communication skills

Qualifications

• Experience in scheduling, workforce coordination, or a similar administrative role.
• Strong attention to detail with excellent analytical and database management skills.
• Confident communicator who builds positive stakeholder relationships.
• Strong organisational skills, sound judgement, and the ability to work independently.

Responsibilities

• Provide nationwide scheduling and workforce administration support.
• Act as the go-to expert for scheduling and base schedule queries.
• Manage planned leave processes and system maintenance tasks.
• Support quality assurance, reporting, and continuous improvement activities.

Skills

Scheduling experience

Attention to detail

Analytical skills

Communication skills

Organisational skills

Job description

IHC in Hamilton, New Zealand, is seeking a National Scheduling Support Coordinator for a full-time permanent role based in Hamilton. This position will support nationwide workforce scheduling, maintain scheduling systems, and ensure accurate data and administration practices.

You will collaborate with operational teams and drive process improvements to keep services running smoothly. The ideal candidate is highly organised, detail-driven, and customer-focused, with strong communication skills