Schedule Coordinator - Hutt Valley

IHC; Lower Hutt, Auckland; Hybrid; NZD 34,000 - 44,000; Full time

Job summary

IDEA Services is seeking a Schedule Coordinator to keep essential support services running smoothly for people with intellectual disabilities. You will work with Support Workers and Service Managers, coordinate rosters, and ensure the right people are in the right place at the right time.

This fast-paced role builds communication, coordination, and problem-solving skills, with opportunities for growth within the organisation.

Qualifications

• Admin experience, scheduling or rostering preferred.
• Excellent written and verbal communication skills.
• Resilience, adaptability and solutions-focused attitude.
• Strong organisational skills with ability to manage competing priorities.
• Confidence using Microsoft Office and learning new systems quickly.

Responsibilities

• Coordinate staff rosters and respond to changing needs.
• Build strong relationships with Support Workers and Service Managers.
• Find solutions when plans change at short notice.
• Communicate confidently with people across the organisation.
• Help ensure the people we support receive consistent, quality support.

Skills

Administration experience

Communication skills

Resilience & adaptability

Organisational skills

Microsoft Office

Tools

Microsoft Office

Job description

Looking for more than just another office job? As a Schedule Coordinator, you'll help keep essential support services running smoothly for people with intellectual disabilities.

You'll work closely with Support Workers and Service Managers, solve problems, coordinate rosters, and make sure the right people are in the right place at the right time. It's a fast-paced role where you'll build communication, coordination, and problem-solving skills that can open doors to future career opportunities.

Daily tasks include coordinating staff rosters and responding to changing needs, building strong relationships with Support Workers and Service Managers, finding solutions when plans change at short notice, communicating confidently with people across the organisation, and helping ensure the people we support receive consistent, quality support.

• Administration experience, including scheduling or rostering experience is preferred
• Excellent communication skills, both written and verbal
• Resilience, adaptability and a solutions-focused attitude
• Strong organisational skills and the ability to manage competing priorities
• Confidence using Microsoft Office and learning new systems quickly

What's in it for you? | Nōu te rourou

• Join an established not-for-profit organization and make a meaningful difference in the lives of individuals with intellectual disabilities in our community. Your contributions will support our workers and those we serve.
• Experience a collaborative and inclusive culture that prioritizes the wellbeing of our team members. In this energetic environment, we find joy in our work and foster a sense of camaraderie.
• Benefit from continuous support from both management and the broader organization. We are committed to your growth and offer various learning and development opportunities. Many of our Schedule Coordinators have advanced to other roles within our organization.

IDEA Services supports adults with intellectual disabilities to live in their own homes and enjoy life as part of their communities. We are New Zealand's largest provider of services to people with intellectual disabilities and their families.Our services are founded on IHC's utter commitment for people with intellectual disabilities to have a good life and to be valued contributors to and members of their own community.

The IHC Group is committed to Te Tiriti o Waitangi and actively seek a diverse applicant pool. We encourage candidates of all backgrounds to apply. We welcome all kinds of diversity and the different perspectives such diversity brings to our work. Applicants must have the legal right to work in New Zealand.