Member Experience & Events Executive

CPA Australia; Auckland; Hybrid; NZD 55,000 - 75,000; Full time

Benefits offered by this job

Hybrid working environment

TOIL for after-hours work

Paid parental leave

Volunteer leave

Study leave

Leave purchase option

Job summary

CPA Australia in Auckland is seeking a proactive Member Services & Events Executive to deliver outstanding experiences for our members through coordinating high-quality events, stakeholder engagement, and day-to-day member support. Reporting to the NZ Country Manager, you will manage a diverse events portfolio and be the first point of contact for members, volunteers, and committees.

This hybrid role combines event management, administration, and relationship building, with standard hours and

Qualifications

• Experience coordinating events end-to-end (planning to delivery).
• Strong customer/member service mindset and stakeholder engagement.
• Excellent written and verbal communication skills.
• Strong organisational and administrative skills with attention to detail.
• Experience managing budgets, invoices, and expenses.
• Ability to juggle priorities and meet deadlines.
• Proficiency with Microsoft Office Suite and CRM systems.
• Proactive, solutions-focused approach and collaborative style.
• Membership organisation or professional services experience is advantageous.

Responsibilities

• Deliver a range of member events including conferences, seminars, webinars, workshops and networking functions.
• Coordinate end-to-end event logistics, budgets and stakeholder relationships.
• Support and administer member committees, councils and discussion groups.
• Act as a key contact for member enquiries, delivering exceptional service.
• Promote membership, events and services to drive engagement.
• Assist with member communications including event promotions, newsletters and updates.
• Provide general administrative and operational support to the Auckland office.

Skills

Event coordination

Customer service

Member engagement

Stakeholder management

CRM systems

Budget tracking

Microsoft Office

Attention to detail

Team collaboration

Tools

CRM systems

Microsoft Office

Job description

CPA Australia in Auckland is seeking a proactive Member Services & Events Executive to deliver outstanding experiences for our members through coordinating high-quality events, stakeholder engagement, and day-to-day member support. Reporting to the NZ Country Manager, you will manage a diverse events portfolio and be the first point of contact for members, volunteers, and committees.

This hybrid role combines event management, administration, and relationship building, with standard hours and