Meetings & Events Coordinator

Millbrook Country Club; Queenstown; On-site; NZD 56,000 - 63,000; Full time

Benefits offered by this job

Exclusive resort discounts

Learning & Development opportunities

Complimentary staff meals

Free onsite parking

Social and wellbeing events

Daily travel allowance

Job summary

Millbrook Resort in Arrowtown, near Queenstown, is seeking a Meetings & Events Coordinator to provide high level admin support across Sales & Events, Reservations and MICE. This office-based role handles enquiries, documents, bookings and logistics to ensure smooth guest experiences.

You will coordinate accommodation, liaise with internal teams and suppliers, and support the delivery of meetings, events and weddings. Full-time, 40 hours/week, NZD 56,000–63,000 gross per year.

Qualifications

• Exceptional administrative, organisational and time-management skills.
• Outstanding client service and relationship management skills.
• Advanced Microsoft Office skills, particularly Excel, with strong system capability.
• Proven ability to manage multiple tasks, deadlines and competing priorities with accuracy.
• Strong financial administration and reporting skills, with numerical accuracy.
• Excellent written and verbal communication skills and a client-focused approach.
• Experience with hotel PMS systems and reservation management systems would be advantageous.
• Proactive, self-motivated and able to work independently while contributing to a team.
• Commercially aware with a commitment to achieving business outcomes.
• Passionate about providing exceptional administrative support and guest experiences.

Responsibilities

• Manage and respond to meetings, events, group and wedding enquiries with admin support across Sales & Events, Reservations and MICE.
• Prepare proposals, quotations, contracts, and booking documentation.
• Coordinate accommodation reservations, rooming lists, guest communications and bookings.
• Process invoices, deposits, commissions and payments; assist with reporting.
• Maintain client records, manage shared inboxes and up-to-date systems.
• Produce and distribute operational and financial reports.
• Assist with site inspections and event coordination as needed.
• Liaise with departments and suppliers to deliver meetings and events.

Skills

Microsoft Office

Excel

Client service

Time management

Communication

Teamwork

Tools

Hotel PMS

Reservation systems

Job description

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Millbrook Country Club – Queenstown, South Island

Proudly Awarded New Zealand’s LeadingHotel at the 2025 World Travel Awards and New Zealand’s Best Incentive Hotel at the 2025 World MICE Awards

Our work ethos is nurturing andsupportive. We are the Millbrook family and take great pride in being one ofNew Zealand's best places to work.

Overview

Millbrook Resort is New Zealand's leadinglifestyle resort, renowned for delivering exceptional guest experiences,unforgettable events and world-class hospitality.

As our Meetings & Events Coordinator,you will provide high-level administrative and coordination support across ourSales & Events, Reservations and MICE functions. This is a primarilyoffice-based role focused on managing enquiries, preparing documentation,maintaining booking records, coordinating accommodation and event logistics,processing financial administration and ensuring all client and bookinginformation is accurate and up to date.

Working closely with internal departments,clients and suppliers, you will play a critical role in supporting thesuccessful delivery of meetings, events, groups and weddings through efficientadministration and seamless coordination.

What will your day look like?

• Managing andresponding to meetings, events, group and wedding enquiries whileproviding exceptional administrative support across the Sales &Events, Reservations and MICE teams
• Preparingproposals, quotations, contracts, banquet event orders, clientcorrespondence and booking documentation
• Coordinatingaccommodation reservations, rooming lists, guest communications, specialrequests and booking administration to ensure a seamless guest experience
• Processinginvoices, deposits, commissions and payment records while assisting withreporting and financial administration
• Maintainingaccurate client records, managing shared inboxes and ensuring internalsystems and booking information remain current and accurate
• Producing anddistributing operational, financial, and departmental reports as required.
• Assisting withsite inspections and event coordination support as required, whileremaining primarily focused on administration and booking management.
• Liaising withoperational departments and external suppliers to support the successfuldelivery of meetings, events and group bookings

What makes you right for the role?

• Exceptionaladministrative, organisational and time-management skills
• Outstandingclient service and relationship management skills
• AdvancedMicrosoft Office skills, particularly Excel, with strong systemscapability
• Proven ability to manage multiple tasks, deadlines and competing priorities while maintaining a high level of accuracy
• Strong financialadministration and reporting skills, with excellent numerical accuracy
• Excellent writtenand verbal communication skills and a professional, client-focusedapproach
• Experience withhotel PMS systems and event or reservation management systems would beadvantageous
• You areproactive, self-motivated and able to work independently whilecontributing positively as part of a team
• Commerciallyaware with a commitment to achieving business outcomes
• You arepassionate about providing exceptional administrative support andcontributing to outstanding guest experiences

Location: Arrowtown, Queenstown

Hours: Full timepermanent, 40 hours per week guaranteed

Pay banding: $56,000 - $63,000 gross per annum

Life at Millbrook

We believe our people are our greatestasset and love recognising and rewarding our team. We actively support yourgrowth and development within hospitality. When you join our team, you willenjoy a range of benefits, including:

• Exclusivediscounts on resort products and services
• DedicatedLearning & Development opportunities
• Complimentarystaff meals every day and free onsite parking
• Social andwellbeing events, staff parties and more
• A daily travelallowance if you live more than 25km from the resort

If you're looking for an opportunity tocombine your administration, organisation and customer service skills whilesupporting the delivery of exceptional events and guest experiences, we'd loveto hear from you.