Weddings & Events Coordinator

Milbrook Resort; Arrowtown; On-site; NZD 35,000 - 52,000; Part time

Benefits offered by this job

Exclusive discounts

Learning & development

Staff meals & parking

Wellbeing events

Travel allowance

Job summary

Millbrook Resort in Arrowtown, NZ seeks an Events & Weddings Coordinator to support the coordination and administration of meetings, incentives, conferences, events and weddings from enquiry through to confirmation, handover or delivery, acting as a professional client contact with timely communication and accurate documentation.

You'll work closely with the Sales & Events team, operations and external suppliers to deliver memorable experiences while supporting Millbrook's award-winning events

Qualifications

• Strong organisational skills and attention to detail.
• Outstanding client service and relationship management.
• Professional, confident and polished written and verbal communication skills.

Responsibilities

• Managing and responding to meetings, events and wedding enquiries while providing exceptional client service throughout the booking journey.
• Preparing proposals, quotations, contracts, banquet event orders and related event documentation.
• Identify VIP clients, high-value bookings, or complex enquiries and escalate appropriately for tailored service.
• Coordinating accommodation requirements, booking details, client communications and special requests with accuracy.
• Assisting with site inspections, client appointments, venue show-rounds and event coordination support as required.
• Maintaining accurate booking records, managing enquiries and supporting general administration for MICE, events and weddings.
• Liaising with internal departments and external suppliers to support delivery of meetings, events and weddings.

Skills

Organisational skills

Client service

Communication

Attention to detail

Multitasking

Education

Hospitality/events admin experience

Tools

MS Office

CRM software

Job description

Proudly Awarded New Zealand’s LeadingHotel at the 2025 World Travel Awards and New Zealand’s Best Incentive Hotel atthe 2025 World MICE Awards.

Our work ethos is nurturing and supportive. We are the Millbrook family and take great pride in being one ofNew Zealand's best places to work.

Overview

Millbrook Resort is New Zealand's leadinglifestyle resort, renowned for delivering exceptional guest experiences, unforgettable events and world-class hospitality.

As our Events & Weddings Coordinator,you will support the coordination and administration of meetings, incentives,conferences, events and weddings from initial enquiry through to confirmation, handover, or delivery as required. Acting as a professional point of contactfor clients, you will provide accurate information, timely communication and efficient administrative support to ensure a seamless client and guest experience.

Working closely with the Sales &Events team, operational departments and external suppliers, you will play a key role in creating memorable experiences while supporting the continued success of Millbrook's award‑winning events and weddings offering.

What will your day look like?

• Managing andresponding to meetings, events and wedding enquiries while providingexceptional client service throughout the booking journey
• Preparingproposals, quotations, contracts, banquet event orders and related eventdocumentation
• Identify VIPclients, high-value bookings, or complex enquiries and escalatetheir appropriately to ensure a tailored level of service
• Coordinatingaccommodation requirements, booking details, client communications andspecial requests with accuracy and attention to detail
• Assisting withsite inspections, client appointments, venue show-rounds and eventcoordination support as required
• Maintainingaccurate booking records, managing enquiries and supporting generaladministration for the MICE, events and weddings function
• Liaising withinternal departments and external suppliers to support the successfuldelivery of meetings, events and weddings

What makes you right for the role?

• Exceptionalorganisational skills and attention to detail
• Outstandingclient service and relationship management skills
• Professional,confident and polished written and verbal communication skills
• Strong administrative,systems and documentation capability
• The ability to manage multiple priorities and deadlines in a fast-paced environment
• You are proactive, self-motivated and able to work independently whilecontributing positively as part of a team
• Commerciallyaware with a commitment to achieving business outcomes
• You areadaptable, resilient and solutions-focused under pressure
• You arepassionate about delivering exceptional hospitality experiences andexceeding client expectations

Location: Arrowtown, Queenstown
Hours: Part-time (20 hours per week), fixed-term (1st October 2026 – 30thApril 2027)

Life at Millbrook

We believe our people are our greatestasset and love recognising and rewarding our team. We actively support your growth and development within hospitality. When you join our team, you will enjoy a range of benefits, including:

• Exclusivediscounts on resort products and services
• Dedicated Learning & Development opportunities
• Complimentary staff meals every day and free onsite parking
• Social and wellbeing events, staff parties and more
• A daily travel allowance if you live more than 25km from the resort

If you're looking for an opportunity to combine your organisation, administration and customer service skills while helping create memorable events and weddings, we'd love to hear from you.