Meetings & Events Coordinator

Milbrook Resort; Arrowtown; On-site; NZD 56,000 - 63,000; Full time

Benefits offered by this job

Exclusive resort discounts

Learning & Development opportunities

Complimentary staff meals

Free onsite parking

Social and wellbeing events

Daily travel allowance

Job summary

Millbrook Resort in Arrowtown, NZ, seeks a Meetings & Events Coordinator to provide high-level administrative support across Sales & Events, Reservations and MICE functions. The role centres on handling enquiries, documentation, bookings, and logistics to ensure seamless guest experiences.

You will coordinate accommodation, prepare documentation, manage client records, and assist with financial administration while liaising with internal teams and suppliers.

Qualifications

• Exceptional administrative, organisational and time-management skills.
• Outstanding client service and relationship management skills.
• Advanced Microsoft Office skills, particularly Excel, with strong systems capability.
• Proven ability to manage multiple tasks, deadlines and competing priorities with accuracy.
• Strong financial administration and reporting skills with numerical accuracy.
• Excellent written and verbal communication and professional client-focused approach.
• Experience with hotel PMS and reservation management systems desirable.
• Proactive, self-motivated, able to work independently and in a team.
• Commercially aware with a commitment to business outcomes.
• Passionate about providing exceptional admin support and guest experiences.

Responsibilities

• Manage and respond to meetings, events, group and wedding enquiries while providing administrative support across Sales & Events, Reservations and MICE teams.
• Prepare proposals, quotations, contracts, banquet event orders and client correspondence.
• Coordinate accommodation reservations, rooming lists, guest communications and booking administration.
• Process invoices, deposits, commissions and payment records; assist with reporting and financial administration.
• Maintain accurate client records and managed shared inboxes; keep systems and booking information current.
• Produce and distribute operational, financial, and departmental reports as required.
• Assist with site inspections and event coordination while focusing on administration and booking management.
• Liaise with operational departments and external suppliers to deliver meetings and events.

Skills

Administrative skills

Client service

Excel

Event coordination

Time management

Communication skills

Tools

Excel

Hotel PMS systems

Reservations systems

Job description

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Proudly Awarded New Zealand’s LeadingHotel at the 2025 World Travel Awards and New Zealand’s Best Incentive Hotel at the 2025 World MICE Awards

Our work ethos is nurturing and supportive. We are the Millbrook family and take great pride in being one ofNew Zealand's best places to work.

Overview

Millbrook Resort is New Zealand's leadinglifestyle resort, renowned for delivering exceptional guest experiences, unforgettable events and world-class hospitality.

As our Meetings & Events Coordinator,you will provide high-level administrative and coordination support across ourSales & Events, Reservations and MICE functions. This is a primarilyoffice-based role focused on managing enquiries, preparing documentation,maintaining booking records, coordinating accommodation and event logistics,processing financial administration and ensuring all client and bookinginformation is accurate and up to date.

Working closely with internal departments,clients and suppliers, you will play a critical role in supporting thesuccessful delivery of meetings, events, groups and weddings through efficientadministration and seamless coordination.

What will your day look like?

• Managing andresponding to meetings, events, group and wedding enquiries whileproviding exceptional administrative support across the Sales &Events, Reservations and MICE teams
• Preparingproposals, quotations, contracts, banquet event orders, clientcorrespondence and booking documentation
• Coordinatingaccommodation reservations, rooming lists, guest communications, specialrequests and booking administration to ensure a seamless guest experience
• Processinginvoices, deposits, commissions and payment records while assisting withreporting and financial administration
• Maintainingaccurate client records, managing shared inboxes and ensuring internalsystems and booking information remain current and accurate
• Producing anddistributing operational, financial, and departmental reports as required.
• Assisting withsite inspections and event coordination support as required, whileremaining primarily focused on administration and booking management.
• Liaising withoperational departments and external suppliers to support the successfuldelivery of meetings, events and group bookings

What makes you right for the role?

• Exceptionaladministrative, organisational and time-management skills
• Outstandingclient service and relationship management skills
• AdvancedMicrosoft Office skills, particularly Excel, with strong systemscapability
• Proven ability tomanage multiple tasks, deadlines and competing priorities whilemaintaining a high level of accuracy
• Strong financialadministration and reporting skills, with excellent numerical accuracy
• Excellent writtenand verbal communication skills and a professional, client-focusedapproach
• Experience withhotel PMS systems and event or reservation management systems would beadvantageous
• You areproactive, self-motivated and able to work independently whilecontributing positively as part of a team
• Commerciallyaware with a commitment to achieving business outcomes
• You arepassionate about providing exceptional administrative support andcontributing to outstanding guest experiences

Location: Arrowtown, Queenstown

Hours: Full timepermanent, 40 hours per week guaranteed

Pay banding: $56,000 - $63,000 gross per annum

Life at Millbrook

We believe our people are our greatestasset and love recognising and rewarding our team. We actively support yourgrowth and development within hospitality. When you join our team, you will enjoy a range of benefits, including:

• Exclusivediscounts on resort products and services
• DedicatedLearning & Development opportunities
• Complimentarystaff meals every day and free onsite parking
• Social andwellbeing events, staff parties and more
• A daily travelallowance if you live more than 25km from the resort

If you're looking for an opportunity tocombine your administration, organisation and customer service skills whilesupporting the delivery of exceptional events and guest experiences, we'd loveto hear from you.