Medical Receptionist - The Doctors Apollo

The Doctors; Auckland; On-site; NZD 42,000 - 54,000; Full time

Benefits offered by this job

Career growth

Friendly team

Job summary

The Doctors Apollo in Auckland seeks a friendly Medical Receptionist to welcome patients and support front-of-house operations. You will handle appointments, payments, and patient queries, ensuring a smooth visit from start to finish.

Join a busy general practice and contribute to a caring team in a growth-focused network. Permanent full-time role offering stable hours and opportunities to develop skills within New Zealand’s largest GP network.

Qualifications

• Experience greeting patients and handling inquiries.
• Ability to book appointments and manage payments.
• Accurate data entry and patient records management.
• Strong attention to detail and empathy.

Responsibilities

• Be the first point of contact, greet patients and provide excellent service.
• Provide patients with information and guidance as needed.
• Book appointments and process payments.
• Accurately manage our patient database and records.

Skills

Customer service

Communication

Reception duties

Phone etiquette

Data entry

Job description

Medical Receptionist - The Doctors Apollo

Medical Receptionist - The Doctors Apollo

Ready to take your receptionist skills to the next level? Join us at The Doctors medical centres and propel your career in an exciting, growth-focused environment!

• Join us in a pivotal role, blending compassion and organization to positively impact patient care.
• Permanent Full Time 40 hours per week
• Discover excellent perks and growth opportunities at The Doctors

The Doctors Medical Centres is New Zealand’s largest network of GPs and primary healthcare providers, trusted by over 400,000 Kiwis. With more than 65 medical centres across the country, we make it easy to access personalised care - when and where it is needed most.

Be the welcoming face of our clinic and ensure our patients have a seamless experience from start to finish.
The Doctors Apollo are seeking an efficient and enthusiastic full time medical receptionist to join our friendly and dynamic team. We are a busy General Practice situated in Rosedale, Auckland caring for the health needs of our patients.

We are committed to excellence in service provision and to providing equitable health care in line with our vision and values as well as obligations under Te Tiriti o Waitangi.

As part of our Front-of-House team you should:

• Be approachable,
• Be confident,
• Be empathetic, patient, and understanding
• Be able to work efficiently to assist our patients
• Have great attention to detail, even when under pressure,
• Be a reliable team member.

The key tasks are:

• Be the first point of contact, greeting and providing excellent customer service to patients both face to face and over the phone.
• Providing patients with appropriate information.
• Booking appointments and processing payments.
• Accurately managing our patient database.

Applicants for this position should have NZ residency or a valid NZ work permit.