Medical Receptionist

NetYourJob; Hibiscus Coast; Vor Ort; NZD 30.000 - 39.000; Vollzeit

Zusammenfassung

NetYourJob is seeking a reliable Medical Receptionist for our Urgent Care and General Practice facility in Auckland. You’ll greet patients, manage appointments and enquiries, answer calls, process payments and maintain accurate patient records.

This role offers both full-time and part-time permanent positions. You’ll have the opportunity to train and work across our sites, gaining variety and flexibility in shifts while supporting a fast-paced team.

Qualifikationen

• Excellent communication and customer service skills.
• Warm, respectful approach to people from all backgrounds.
• Strong computer skills; able to manage calls, emails and enquiries.
• Accurate handling of patient information, invoices and payments.
• Reliable, detail-oriented and capable of maintaining patient confidentiality.

Aufgaben

• Welcome patients and manage appointments and enquiries.
• Answer calls, process payments and maintain accurate patient records.
• Support with emails and enquiries; liaise across sites as needed.
• Be flexible with finish times as the centre operates 7 days a week.

Kenntnisse

Excellent communication

Customer service

Calm under pressure

Strong computer skills

Attention to detail

Team player

Tools

Indici

Jobbeschreibung

• Permanent Full Time and Part Time roles available
• Based in our busy Urgent Care and General Practice facility

Join our busy Urgent Care and General Practice team, where you'll help patients feel welcome, supported and cared for from their first contact.

We're looking for a reliable, professional and friendly Medical Receptionist with strong customer service skills and the ability to stay calm and organised in a fast-paced environment.

About the role

You'll welcome patients, manage appointments and enquiries, answer calls, process payments and maintain accurate patient records.

You'll also have the opportunity to train and work across our various sites, broadening your skills and experience while enjoying variety in your working week.

Available opportunities

• Permanent full-time: Varied rostered shifts.
• Permanent part-time: Minimum 32 hours per week, with the following shift pattern:
  - Monday: 8:30 AM-5:00 PM
  - Tuesday: 12:00 PM-8:15 PM
  - Friday: 12:00 PM-8:15 PM
  - Saturday: 12:00 PM-8:15 PM

Please Quote Reference Number 19233

Our Urgent Care Centre operates 7 days a week from 8:00 AM to 8:00 PM daily. Closing shifts may extend beyond 8:15 PM while patients receive care or await ambulance transfers, so flexibility with finish times is essential.

What you'll bring

• Excellent communication and customer service skills.
• A warm, respectful approach to people from all backgrounds.
• Strong computer skills and confidence managing calls, emails and enquiries.
• Accuracy with patient information, invoices and payments.
• Reliability, attention to detail and a commitment to patient confidentiality.
• A team-focused approach and the ability to manage competing priorities.

Experience with Indici is an advantage, but is not essential.

Why join us?

Be part of a supportive team serving our community, with opportunities to learn, develop and gain experience across different clinic settings.

Application questions

Your application will include the following questions:

• Which of the following statements best describes your right to work in New Zealand?
• How would you rate your English language skills?
• Do you have Medical Reception / Administration experience?
• Which shift option are you interested in?
• Do you consent to a pre-employment police background check?
• What is your hourly rate or salary expectation for this role?