Medical Receptionist

OneSixOne Medical Group Ltd; Albert-Eden; On-site; NZD 45,000 - 60,000; Full time

Benefits offered by this job

On-site parking

Christmas closure

Job summary

ONE SI XONEMedical Group in Auckland is seeking a proactive Front Desk Administrator to manage patient reception for appointments and day-stay procedures. You will coordinate referrals, maintain the clinic’s online assets, and support medical secretaries and clinicians in a busy private practice.

This full-time, on-site role requires excellent attention to detail, strong prioritisation, and a warm, welcoming manner for patients and staff.

Qualifications

• Previous experience in a non-clinical healthcare setting.
• Appointment booking and coordination skills.
• Call centre or customer service experience.
• Good IT literacy, including familiarity with the Microsoft 365 suite.

Responsibilities

• Meet and greet patients attending the clinic for appointments and day-stay procedures.
• Register and process new patient referrals.
• Maintain online company assets (website, SharePoint).
• Provide administrative support to the Medical Secretaries and Practice Manager.
• Provide secretarial support to visiting clinicians.

Skills

Customer service

Front of House

Appointment booking

Communication

Tools

Microsoft 365

Job description

ONESIXONEMedical Group provides specialist Urology and Gynaecology services with support from Endocrinology, Physiotherapy, and Nutrition. Our clinical facility in Epsom is comprised of a Day Stay Theatre, Six Outpatient Consult rooms, and Two Minor Procedure rooms.

Full time permanent, Monday to Friday (40 hours a week)

Business hours between 0800 to 1700

Central Auckland Location

Great opportunity tojoin a busy medical practice with a variety of clinical and administrative professionals

Develop and enhance your Customer Service, Communication and Front of House skills

Be part of a highly skilled team of friendly professionals, welcoming patients and supporting our clinicians to deliver world-class, quality healthcare.

We are looking for someone to take on a front-and-centre role in our very busy medical practice. You will need excellent attention to detail, strong task-prioritisation skills, and a warm, welcoming manner with both patients and staff.

At OneSixOne, we are looking for someone who can:

• Meet and greet patients attending the clinic for appointments and day-stay procedures
• Register and process new patient referrals
• Maintain online company assets (website, SharePoint)
• Provide administrative support to the Medical Secretaries and Practice Manager
• Provide secretarial support to visiting clinicians

Candidates with the following skills and experience will be well-suited to this role:

• Previous experience in a non-clinical healthcare setting
• Appointment booking and coordination skills
• Call centre or customer service experience
• Good IT literacy, including familiarity with the Microsoft 365 suite

As part of the OneSixOne team, you will enjoy the following benefits:

• Closure over Christmas and New Years
• On-site parking

Only applications supported with a Cover Letter will be considered.