Medical Receptionist

NetYourJob; Upper Harbour; On-site; NZD 25,000 - 33,000; Part time

Job summary

NetYourJob on the North Shore is seeking a friendly Medical Receptionist to support a busy specialist practice with six doctors. The role is 16 hours per week, spread over three days, with flexibility including one weeknight.

You will greet patients, manage calls, appointments, and records, and assist with day-to-day operations. Training can be provided, and experience with Medtech Evolution is an advantage.

Qualifications

• Experience in medical reception or healthcare administration is beneficial.
• Must be friendly, approachable and confident with patients.
• Training can be provided; willingness to learn and strong customer service focus.

Responsibilities

• Welcoming patients and providing friendly, professional customer service.
• Answering phone calls, booking appointments and responding to patient enquiries.
• Keeping patient records up to date and general administration.
• Supporting the day to day operations of the practice.
• Working collaboratively with doctors and other team members.
• Managing competing priorities while maintaining a calm and professional manner.

Skills

Customer service

Communication

Organisation

Autonomy

Tools

Medtech Evolution

Job description

North Shore, Part Time, Healthcare & Medical

Please Quote Reference Number 19033

• 16 hours per week - 3 days a week - Flexible additional hours
• Previous experience as a Medical Receptionist an advantage
• Join our small and friendly team at a specialist practice on the North Shore

We are looking for a friendly, confident and organised Medical Receptionist to join our team, supporting a busy specialist practice with six doctors.

This is a part-time position of approximately 16 hours per week, ideally spread over three days. Flexibility is required, including working at least one evening per week.

About the Role

You will play an important role in ensuring our patients feel welcome and our practice runs smoothly. Working alongside our six doctors and wider team, you will need to be confident, adaptable and able to manage the demands of a busy medical reception.

Your responsibilities will include

• Welcoming patients and providing friendly, professional customer service.
• Answering phone calls, booking appointments and responding to patient enquiries.
• Keeping patient records up to date and general administration.
• Supporting the day to day operations of the practice.
• Working collaboratively with doctors and other team members.
• Managing competing priorities while maintaining a calm and professional manner.

About you

We are looking for someone who:

• Is friendly, approachable and confident when dealing with patients.
• Can work autonomously, take initiative and use good judgement.
• Has excellent communication and organisational skills.
• Is reliable, adaptable and comfortable working in a busy environment.
• Understands the importance of patient confidentiality.
• Has experience using Medtech Evolution or a similar patient management system (an advantage, but not essential)

Experience in medical reception or healthcare administration would be beneficial. Training can be provided for the right candidate, so we are keen to hear from someone with the right attitude, willingness to learn and a strong customer service focus.

Hours and flexibility

The position is 16 hours per week, ideally over three days, with an evening finish at least once each week.

The successful applicant must also be willing and available to increase their hours up to 40 hours per week when required to cover staff leave.

Applications close 15 November 2026.