Marine Education & Guest Experience Host

SEA LIFE; Auckland; On-site; NZD 48,000 - 60,000; Full time

Benefits offered by this job

Merlin Magic Pass

Job summary

SEA LIFE Kelly Tarlton’s Auckland is seeking a Guest Experience & Education Host to deliver engaging talks, tours, and hands-on experiences that bring marine life to life. You will use storytelling to inspire visitors, from children to school groups, while maintaining high standards of safety and animal welfare.

Join a passionate team and help guests learn, discover, and leave inspired, with opportunities for training and Merlin Magic Pass benefits.

Qualifications

• Natural communicator with strong presentation, storytelling, and guest-service skills.
• Enthusiastic and confident engaging with children, families, schools, groups, and diverse audiences.
• Curious about marine life and committed to building knowledge in animal care and conservation.

Responsibilities

• Deliver engaging animal talks, lessons, tours, and interactive experiences.
• Create welcoming experiences for children, families, schools, groups, and guests of all ages and abilities.
• Use storytelling and hands-on experiences to bring marine life and conservation to life.
• Develop knowledge of animals, habitats, ecology, and conservation initiatives.
• Respond to guest inquiries and resolve issues where possible, escalating when required.
• Deliver scheduled programmes reliably and adapt to changing guest needs and priorities.
• Work collaboratively across the attraction while maintaining guest safety and animal welfare.
• Be a positive ambassador for SEA LIFE Kelly Tarlton’s and inspire guests to protect oceans.

Skills

Communication

Storytelling

Public speaking

Guest services

Job description

SEA LIFE Kelly Tarlton’s Auckland is seeking a Guest Experience & Education Host to deliver engaging talks, tours, and hands-on experiences that bring marine life to life. You will use storytelling to inspire visitors, from children to school groups, while maintaining high standards of safety and animal welfare.

Join a passionate team and help guests learn, discover, and leave inspired, with opportunities for training and Merlin Magic Pass benefits.