Retail Loss Prevention Lead — Safe, Service‑Driven

Briscoe Group Limited; Puketāpapa; On-site; NZD 42,000 - 58,000; Full time

Benefits offered by this job

Competitive remuneration

Team member discounts

Discounted gym memberships

Career development opportunities

Job summary

Briscoe Group is seeking a Loss Prevention Specialist for our Mt Roskill store to safeguard customers and our team in a busy retail setting. You will work as part of a proactive loss-prevention team, focusing on reducing stock loss and maintaining a safe shopping environment.

This full-time role requires weekend availability and a calm, professional approach. You should bring security experience and a passion for excellent customer service, with the ability to work independently and with

Qualifications

• Previous security experience
• Previous experience in a retail environment
• Ability handle situations calmly and without confrontation
• Appreciation for excellent customer service and a safe retail environment
• Team player mindset—collaborate with colleagues to reduce loss
• Motivation and can-do attitude
• Able to work without supervision
• Understand what it means to be flexible in a retail environment

Responsibilities

• Drive the store stockloss reduction programme
• Investigate stock discrepancies and identify loss patterns
• Maintain effective processes to prevent/deter theft and fraud
• Champion health & safety practices

Skills

Retail security experience

Customer service

Team player

Calm under pressure

Independent worker

Flexible in retail environment

Strong communication

Motivated and proactive

Job description

Briscoe Group is seeking a Loss Prevention Specialist for our Mt Roskill store to safeguard customers and our team in a busy retail setting. You will work as part of a proactive loss-prevention team, focusing on reducing stock loss and maintaining a safe shopping environment.

This full-time role requires weekend availability and a calm, professional approach. You should bring security experience and a passion for excellent customer service, with the ability to work independently and with