Lending Support Specialist

Aotearoa New Zealand Association of Social Workers; Linwood-Central-Heathcote Community; On-site; NZD 50,000 - 70,000; Full time

Job summary

Lending Choice is seeking a Lending Support Specialist in Canterbury to assist the mortgage adviser and credit analyst through the client journey from application to settlement.

You will manage client files, gather documents, and keep clients informed while coordinating with lenders and solicitors. This role requires detail orientation, initiative, and teamwork in a fast-moving environment.

Qualifications

• Business or finance degree preferred.
• Early-career candidates welcome, long-term lending focus.
• Strong attention to detail and organisational skills.
• Confident written and verbal communication.
• Proactive with initiative and follow-through.
• Comfortable learning new technology and systems.
• Ability to manage multiple moving parts and changing priorities.

Responsibilities

• Managing client files throughout defined key stages of our lending process
• Requesting, reviewing, and following up on supporting documents
• Communicating regularly with clients and keeping them informed
• Liaising with lenders, solicitors, and internal team members
• Tracking loan progress, conditions, and key deadlines
• All helping to make the lending process feel straightforward, and stress-free for clients.

Skills

Attention to detail

Organisational skills

Written & verbal communication

Proactive

Team player

Adaptability

Education

Business/Finance degree

Job description

Want to build a career in a fast-paced industry where you'll learn quickly, take ownership, and be part of a high-performing team while helping clients achieve major financial milestones?

At Lending Choice, we help everyday Kiwis buy homes, invest, refinance, and make smarter financial decisions. We're a modern mortgage advisory business that values initiative, high standards, and delivering an exceptional experience for our clients.

We're looking for a sharp, organised, and proactive individual to join our team as a Lending Support Specialist - a key support role working alongside our mortgage adviser and credit analyst to help manage the client journey from application through to settlement.

You'll be joining a business led by a highly experienced mortgage adviser who has spent the past 20+ years helping clients navigate everything from first home purchases through to complex business and investment lending. Having grown almost entirely through referrals and word of mouth, Lending Choice has built long-term client relationships based on trust, communication, and results.

From communicating with clients and lenders to managing documents and timelines, no two days look exactly the same. This role suits someone who enjoys responsibility, communicates confidently, picks things up quickly, and thrives in a fast-moving environment where priorities can shift throughout the day.

How You'll Be Contributing to Our Success

Managing client files throughout defined key stages of our lending process

Requesting, reviewing, and following up on supporting documents

Communicating regularly with clients and keeping them informed

Liaising with lenders, solicitors, and internal team members

Tracking loan progress, conditions, and key deadlines

All helping to make the lending process feel straightforward, and stress-free for clients.

What a Successful Lending Support Specialist Looks Like

Excellent attention to detail and strong organisational skills

Confident written and verbal communication

Someone proactive who takes initiative and follows things through

Comfortable learning and using technology and systems

Ability to manage multiple moving parts and changing priorities

A positive, solutions-focused attitude

Someone who genuinely enjoys helping people and working as part of a team

This role could suit:

A detail-oriented professional who enjoys problem-solving, communication, and working in a fast-moving environment

A business or finance graduate

Someone early in their career looking to build a long-term future in lending and finance

Why Join Lending Choice?

Opportunity to build a long-term career in lending and finance

A business that values clear communication, strong systems, and positive client outcomes

Hands-on exposure across the full lending and client journey

A supportive, high-performing team environment

A role with real ownership, responsibility, and variety

A modern business that embraces systems, technology, and continuous improvement

If you're organised, people-focused, and ready to grow in a fast-moving industry, we'd love to hear from you.

Researching careers? Find all the information and tips you need on career advice.