Lending Support Administrator

Aotearoa New Zealand Association of Social Workers; Linwood-Central-Heathcote Community; On-site; NZD 42,000 - 56,000; Full time

Job summary

Nood Trading Limited in Woolston, Canterbury, NZ is seeking a Customer Experience Representative (Web Store) to handle customer calls and support the lending process from application to settlement.

The role emphasizes professional, friendly phone service, basic computer literacy, and the ability to gather and verify information. Prior lending experience is an asset but not required.

Qualifications

• Experience in customer service or call center is preferred.
• Strong phone manner and communication skills.
• Basic computer skills and digital literacy.

Responsibilities

• Capturing customer information via the phone.
• Gathering supporting information.
• Efficient customer service.

Skills

Phone skills

Customer service

Problem solving

Lending experience

Job description

The role will require you to engage with customers over the phone and support the overall lending function, from start to finish. Application through to settlement.

Key responsibilities

• Capturing customer information via the phone
• Gathering supporting information
• Efficient customer service

About you

• Computer and online/digital literate with standard computer skills
• Professional but personable phone manner and customer service skills
• Problem solving
• Previous Lending experience (preferred) but not required

Your application will include the following questions:

• Which of the following statements best describes your right to work in New Zealand?
• How much notice are you required to give your current employer?

Customer Experience Representative (Web Store)

Nood Trading Limited

Woolston, Canterbury, NZ

What can I earn as a Support Administrator