Learning Support Administrator 35 hours, Term time only

Aotearoa New Zealand Association of Social Workers; Hibiscus and Bays; On-site; NZD 42,000 - 54,000; Part time

Benefits offered by this job

Term-time hours

Professional development opportunities

Collaborative team environment

Job summary

A Learning Support Administrator is needed in Auckland to support students with additional learning needs. The role involves SAC management, student records, and day-to-day Learning Centre administration, working with HoD Learning Support, SENCOs, staff and whānau.

Part‑time, 35 hours per week, term-time only, with a 8:00 am–3:30 pm schedule. You will be integral to smooth operations and safeguarding student privacy and confidentiality.

Qualifications

• Proven Administrative & digital capability with high accuracy in records.
• Experience navigating portal systems (NZQA, FACTS or similar).
• Discretion, professionalism and ability to protect student privacy.

Responsibilities

• Coordinate SAC management and exam accommodations with reporting.
• Update and manage student records in FACTS/Drive; generate reports.
• Provide day‑to‑day learning centre admin support and respond to inquiries.

Skills

Administrative skills

Digital capability

Data management

Privacy & confidentiality

Team player

Tools

NZQA Portal

FACTS

Google Drive

Database management

Job description

Learning Support Administrator 35 hours, Term time only

Are you an organised, empathetic administration professional who is passionate about helping students with additional learning needs succeed?

We are seeking a dedicated and warm Learning Centre Administrator to join our vibrant Learning Centre team. In this pivotal role, you will work closely with our Head of Department (HoD) Learning Support, SENCOs, Learning Assistants, teaching staff, and whānau to ensure our students receive the support and encouragement they need to achieve their full potential.

About the Role

This position is Part-Time, Permanent (Term-Time Only | 35 Hours Per Week)

Hours: Monday to Friday, 8.00 am – 3.30 pm

As the Learning Support Administrator, you will manage the administrative heart of our Learning Centre. Your daily work will directly support students with learning differences, ensuring smooth operations across Special Assessment Conditions (SAC), student records, and learning centre programmes.

Key Responsibilities include:

Special Assessment Conditions (SAC) Management: Coordinating internal and NCEA exam accommodations, and assisting with interviewing of SAC students regarding their required support, uploading applications to the NZQA portal, and maintaining accurate tracking data.

Student Data & Systems: Updating student learning support records in our student database (FACTS and Google Drive), generating reports, and tracking support data.

General Learning Centre Administration: Handling EOTC paperwork, maintaining resources (induction manuals, guides), ordering equipment and supplies, coordinating select support programmes in conjunction with the HOD and SENCOs, and assisting staff, students, and whānau with day-to-day inquiries.

About You

To thrive in this position, you will be a meticulous administrator who brings empathy, calm, and strong relational skills to the workplace.

Key Requirements & Skills:

Proven Administrative & Digital Capability: Experience maintaining databases, managing complex records with high accuracy, and navigating portal systems (e.g., NZQA, FACTS, or similar management software).

Relational & Student-Centred: Ability to build trust, connect warmly with young people, and support students with learning disabilities with patience and respect.

Organisation & Prioritisation: Strong multi-tasking skills with the ability to meet strict exam deadlines calmly and efficiently.

Discretion & Professional Conduct: Exceptional commitment to privacy and student confidentiality.

Team Player: A flexible, positive attitude, with the ability to work independently while supporting the wider Learning Support team.

What We Offer

A supportive, inclusive, and collaborative team environment.

Term-time only working hours, providing great balance during school holidays.

Professional development opportunities to expand your skills in learning support administration.

Employment under the Support Staff in Schools’ Collective Agreement (Grade 4).

Note: In accordance with the Children’s Act 2014, the successful applicant will be required to undergo full safety checking, including police vetting and reference checks, prior to appointment.

This position requires all applicants to be currently residing in NZ with the right to work in New Zealand.

Applications Close 5 October 2026, 4pm