Lead Food & Beverage Supervisor

Hospoworld Resourcing; Auckland; On-site; NZD 95,000 - 160,000; Full time

Job summary

Hospoworld Resourcing is seeking a senior hands-on F&B leader for a high-end private hospitality environment in Auckland. The role requires running service independently, guiding and training the team, and delivering polished guest experiences across floor operations.

Ideal candidates will have luxury hospitality or superyacht exposure, a hands-on leadership style, and excellent communication. The position covers breakfast to late-night service and involves private events in a coastal North

Qualifications

• Experience leading busy dining rooms in luxury settings.
• Comfortable training and coaching teams to deliver exceptional service.
• Strong communication and problem-solving under pressure.

Responsibilities

• Lead restaurant service and allocate team responsibilities
• Run the restaurant independently when senior managers are absent
• Train, coach and develop the F&B team
• Deliver high-level table, wine, coffee and bar service
• Coordinate with the kitchen and hospitality team
• Oversee setup, reservations, closing procedures and shift reporting
• Support POS, stocktake and operational compliance
• Know member preferences and deliver personalised service
• Work across roaster for daytime and evening service
• Manage private dinners, weddings, events and special occasions

Skills

Leadership

Staff Training

Customer Service

Wine Knowledge

Cocktails & Coffee

Problem Solving

Communication

Job description

This is a senior hands-on food and beverage leadership role within a high-end private hospitality environment. The successful person must be capable of running restaurant service independently, leading and training the team, maintaining polished member service and stepping into operational service across the floor when required.

Key responsibilities

• Lead restaurant service and allocate team responsibilities
• Run the restaurant independently when senior managers are absent
• Train, coach and develop the F&B team
• Deliver high-level table, wine, coffee and bar service
• Coordinate closely with the kitchen and wider hospitality team
• Oversee setup, reservations, closing procedures and shift reporting
• Support POS, stocktake and operational compliance
• Maintain strong knowledge of member preferences and deliver discreet, personalised service
• Work across a varied roster covering daytime, evening and special-event service.
• Work across private dinners, weddings, birthdays, tournament activity and tailored outdoor events

Ideal candidate

• Strong experience in high-end or luxury hospitality, or within the superyacht sector or similar
• Ideally restaurant-led rather than purely hotel or events experience
• Proven ability to independently lead a busy service
• Natural trainer who enjoys developing people
• Hands-on leadership style
• Polished and confident with members and guests
• Calm judgement under pressure
• Strong communication and problem-solving ability
• Wine knowledge useful
• Coffee and cocktail capability beneficial
• Comfortable working in a remote environment

Culture and team fit

Confident without ego. Hands-on rather than directive. Professional and discreet. Someone who notices what needs doing and gets involved. Strong enough to lead service while remaining approachable to both guests and the team.

Service environment

Breakfast, lunch and dinner. Private dining and special events. High-touch personalised service. The venue operates year-round.

Hours

Morning and evening shifts. Later finishes can reach approximately 11pm to midnight, with occasional later finishes around 2am depending on events or guest groups.

Location consideration

The venue is in coastal North Auckland, near the Mangawhai area. Please do not apply unless you can reliably commute to this location for rostered shifts or are prepared to relocate.