Senior Food and Beverage Manager

Placements24; Queenstown; On-site; NZD 96,000 - 138,000; Full time

Benefits offered by this job

Medical aid

Retirement fund contributions

Professional development

Staff discounts on accommodation, food

Job summary

Placements24 is seeking an experienced Senior Food & Beverage Manager for a leading hotel and conference center in Queenstown, Eastern Cape.

You will oversee all F&B operations across multiple restaurants and bars, drive profitability, cost control, and high service standards through strong leadership.

This role offers scope to lead a diverse team, develop menus with culinary partners, and collaborate with other departments to deliver exceptional guest experiences.

Qualifications

• Bachelor's degree in Hospitality Management or related field.
• 6+ years in Food & Beverage management with 2+ years in a senior role.
• Proven track record in driving revenue and profitability in F&B.
• Strong leadership, management, and team-building abilities.
• Knowledge of culinary trends, menu engineering, and wine programs.
• Experience with POS systems and F&B software.

Responsibilities

• Manage daily F&B operations across multiple outlets.
• Develop strategies to enhance guest satisfaction and efficiency.
• Oversee menu planning, development, and costing with culinary teams.
• Manage budgets, forecasts, and P&L responsibilities.
• Lead, train, and motivate F&B staff to high standards.
• Ensure health, safety, and sanitation compliance.
• Oversee inventory, procurement, and cost control.
• Execute marketing and promotional activities for F&B outlets.
• Address guest feedback to maintain high satisfaction levels.
• Collaborate with other hotel departments for seamless service.

Skills

Leadership

Strategic thinking

Financial management

Operations management

Staff development

Customer service

Education

Bachelor's degree in Hospitality Management

Tools

F&B management software

POS systems

MS Office Suite

Job description

About the Role

Our client, a leading hotel and conference center in Queenstown, Eastern Cape , is seeking an experienced and results-driven Senior Food and Beverage Manager. This critical role oversees all aspects of the F&B operations, including multiple restaurants, bars, banqueting, and room service. The ideal candidate will possess a strong leadership acumen, a deep understanding of culinary trends, exceptional financial management skills, and a passion for delivering outstanding dining experiences. You will be responsible for driving profitability, maintaining high service standards, managing staff, and ensuring operational efficiency across all F&B outlets. This is a significant opportunity to lead and innovate within a prominent establishment in the region.

Key Responsibilities

• Manage and direct all daily F&B operations, ensuring quality, consistency, and profitability.
• Develop and implement strategies to enhance guest satisfaction and operational efficiency.
• Oversee menu planning, development, and costing in collaboration with culinary teams.
• Manage F&B budgets, forecasts, and financial performance, including P&L responsibility.
• Lead, train, and motivate the F&B team, fostering a culture of excellence and teamwork.
• Ensure adherence to all health, safety, and sanitation regulations.
• Manage inventory, procurement, and cost control for F&B supplies.
• Develop and execute marketing and promotional activities for F&B outlets.
• Handle guest feedback and resolve issues to ensure high levels of satisfaction.
• Collaborate with other hotel departments to ensure seamless service delivery.

Requirements

• Bachelor's degree in Hospitality Management, Food Service Management, or a related field.
• Minimum of 6 years of progressive experience in Food & Beverage management, with at least 2 years in a senior role.
• Proven track record of success in driving revenue and profitability in F&B operations.
• Strong leadership, management, and team-building skills.
• Excellent knowledge of culinary trends, menu engineering, and wine/beverage programs.
• Proficiency in F&B management software, POS systems, and Microsoft Office Suite.
• Exceptional communication, interpersonal, and problem-solving abilities.
• Ability to work flexible hours, including nights, weekends, and public holidays.
• Strong understanding of cost control and inventory management.
• Passion for delivering exceptional food and beverage experiences.

Benefits

• Our client offers a competitive salary package commensurate with experience and qualifications.
• Benefits include comprehensive medical aid and retirement fund contributions.
• Opportunities for professional development, including advanced culinary and management training, are available.
• Employees benefit from discounted rates on accommodation, food, and beverages within the hotel and its associated properties.
• This role offers the chance to lead and grow within a respected hospitality group in the scenic Eastern Cape.