L3 MSP Engineer: Cloud, Security & Hybrid Work

Saul Recruitment; Christchurch; Hybrid; NZD 80,000 - 140,000; Full time

Benefits offered by this job

Hybrid WFH

Training opportunities

Career growth

Job summary

Saul Recruitment is seeking an MSP Engineer to provide Level 2/3 support across client environments in a hybrid Christchurch setting. You will run discovery sessions, design solutions, and deliver cloud/infrastructure projects while visiting client sites as needed.

The role emphasizes troubleshooting, client advisory skills, and documentation, with strong training and career progression opportunities in a growing MSP.

Qualifications

• Proven MSP experience supporting multiple client environments.
• Experience with cloud migrations and modern workplace deployments.
• Experience with modern device management (Intune, Autopilot)
• Relevant Microsoft certifications or working towards them
• Strong troubleshooting and root-cause problem-solving ability
• Experience delivering cloud and infrastructure projects
• Confident client communication and advisory skills
• Ability to prioritise and manage multiple clients and tasks
• Solid documentation habits and attention to detail
• A proactive, team-oriented mindset with a passion for learning

Responsibilities

• Providing Level 2 and 3 engineering support across client environments
• Running client discovery sessions and solution design/architecture (L3 Role)
• Delivering cloud and infrastructure projects (L3 Role)
• Troubleshooting complex technical issues
• Visiting client sites when required
• Acting as a technical advisor to clients
• Assist on security projects
• Contributing to improving documentation and internal systems

Skills

MSP experience

Cloud migrations

Intune Autopilot

Microsoft certs

Troubleshooting

Cloud projects

Client advisory

Documentation

Multi-client management

Tools

Microsoft 365

Azure

Entra ID

Intune/Autopilot

SharePoint

Power Apps

Power Automate

Job description

Saul Recruitment is seeking an MSP Engineer to provide Level 2/3 support across client environments in a hybrid Christchurch setting. You will run discovery sessions, design solutions, and deliver cloud/infrastructure projects while visiting client sites as needed.

The role emphasizes troubleshooting, client advisory skills, and documentation, with strong training and career progression opportunities in a growing MSP.