Hybrid MSP Support Technician: Azure/AD Expert

First Focus; Auckland; Híbrido; NZD 70.000 - 100.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hybrid work

Paid training days

Coaching via Uprise

FastTrack mentorship

MAD Council

Team events

Descripción de la vacante

First Focus in New Zealand is seeking an experienced IT technician to slay tickets across AD, Azure, M365, and Exchange, with hands-on desktop, server, and network support.

You’ll share time between desk support and onsite visits, collaborate with senior engineers, and enjoy a hybrid work setup with training and growth opportunities.

NZ driver’s licence preferred; MSP background valued; you’ll be supported by a passionate team that loves tech and helping clients.

Formación

• Deep knowledge of AD (Azure-focused) and end-user support.
• Solid grasp of Windows Server, Exchange, and cloud platforms.
• Comfort across desktop to firewall stack, LAN/WAN included.
• Experience with ticketing systems and customer communication.
• MSP experience preferred; strong technical and customer-facing skills.
• NZ driver’s licence or ability to drive in NZ; hybrid onsite role.

Responsabilidades

• Slaying tickets across Microsoft AD, Azure, M365, and Exchange.
• Troubleshooting desktops, servers, firewalls, and networks.
• Supporting cloud platforms—Azure AD, Entra, Hyper-V, Citrix, AWS (no VMware)
• Jumping into project deployments when things get spicy.
• Splitting time between desk-based support and onsite work.
• Collaborating with senior engineers to keep environments clean, lean, and mean.
• Venturing out to client sites (fuel, tolls and parking's on us).

Conocimientos

AD & Azure AD

Windows Server & Exchange

Cloud platforms

End-user support

Ticketing systems

Hybrid onsite support

Descripción del empleo

First Focus in New Zealand is seeking an experienced IT technician to slay tickets across AD, Azure, M365, and Exchange, with hands-on desktop, server, and network support.

You’ll share time between desk support and onsite visits, collaborate with senior engineers, and enjoy a hybrid work setup with training and growth opportunities.

NZ driver’s licence preferred; MSP background valued; you’ll be supported by a passionate team that loves tech and helping clients.