Industrial Inside Sales & Account Support

Vulcan; Christchurch; On-site; NZD 42,000 - 54,000; Full time

Benefits offered by this job

Health and wellness programme

On-the-job training

Career growth opportunities

Supportive team environment

Brand reputation

Job summary

Vulcan in Christchurch is seeking a customer-focused administrator to support our busy coil operation. You will be the first contact for customers, handling inquiries, processing orders and quotes, and delivering service excellence.

This is a hands-on role in a small team, with on-the-job training, career growth opportunities, and the chance to build strong customer relationships and contribute to the branch’s success.

Qualifications

• Internal sales experience in trade/distribution/industrial setting.
• Customer service experience in trade/industrial environment.
• Strong attention to detail.
• Ability to be flexible and work in a small team and assist where necessary.
• Ability to work under pressure and prioritise when busy.
• Intermediate or higher computer skills (MS Office, ERP/CRM).
• Valid work visa or right to work in New Zealand.
• Able to pass pre-employment medical and drug/alcohol test.

Responsibilities

• Handle inbound calls and emails professionally.
• Process orders and quotes accurately.
• Follow up with customers to ensure satisfaction.
• Support the sales team with business development.
• Build strong customer relationships, including occasional visits.
• Assist with stock and inventory management.
• Perform general admin, warehouse and branch support tasks.
• Hours: Monday to Friday, 7.30am – 4.00pm (negotiable)

Skills

Internal sales

Customer service

Attention to detail

Flexibility

Prioritisation under pressure

Computer skills (MS Office, ERP/CRM)

NZ work eligibility

Pre-employment medical/drug test

Job description

Vulcan in Christchurch is seeking a customer-focused administrator to support our busy coil operation. You will be the first contact for customers, handling inquiries, processing orders and quotes, and delivering service excellence.

This is a hands-on role in a small team, with on-the-job training, career growth opportunities, and the chance to build strong customer relationships and contribute to the branch’s success.