Internal Sales & Customer Support Specialist

Motion Asia Pacific; Christchurch; On-site; NZD 42,000 - 60,000; Full time

Benefits offered by this job

Tools of the trade

Career development

Ongoing training

Inclusive culture

Employee assistance program

Job summary

Motion Asia Pacific is seeking a hands-on Sales & Customer Service professional in Christchurch. You will provide product support to a diverse customer base, handle front counter inquiries by phone, email, and in person, and assist with order processing and local deliveries.

You will help develop customer relationships to make the branch the supplier of choice, participate in showroom promotions, and contribute to a positive, proactive team culture within a growing global company.

Qualifications

• 2-3 years' relevant industry experience; bearings exposure advantageous.
• Excellent communication skills, great phone manner and strong customer service ethics.
• Natural problem-solving skills, a curious mind, comfortable with blue collar, construction & industrial stakeholders.
• Team player attitude.

Responsibilities

• Providing product support to a diverse customer base.
• Front counter customer service, answering and processing customer enquiries & orders via phone, email, and counter sales.
• Some warehouse duties - picking & packing customer orders, local deliveries when required.
• Developing customer relationships to ensure the Branch is the supplier of choice.
• Assisting in developing and implementing showroom promotional activity to drive counter sales.

Skills

Industry experience

Communication skills

Problem solving

Team player

Job description

Motion Asia Pacific is seeking a hands-on Sales & Customer Service professional in Christchurch. You will provide product support to a diverse customer base, handle front counter inquiries by phone, email, and in person, and assist with order processing and local deliveries.

You will help develop customer relationships to make the branch the supplier of choice, participate in showroom promotions, and contribute to a positive, proactive team culture within a growing global company.