Industrial Sales & Customer Support Specialist

Genuine Parts Company; Christchurch; On-site; NZD 45,000 - 60,000; Full time

Benefits offered by this job

Competitive package

Career development

Inclusive culture

EAP & flu shots

Job summary

Genuine Parts Company (Motion division) in Christchurch is seeking a hands-on sales & customer service professional to support a diverse local and national customer base. The role covers front counter service, phone and email inquiries, some warehouse tasks, and developing lasting customer relationships to become the supplier of choice.

Ideal candidates have 2-3 years in the industry, good communication, problem-solving, and a team-player attitude.

Qualifications

• 2-3 years’ relevant industry experience - exposure to bearings an advantage.
• Excellent communication skills, great phone manner and strong customer service ethics.
• Natural problem-solving skills, a curious mind, comfortable working with blue collar, construction & industrial stakeholders.
• Team player attitude.

Responsibilities

• Providing product support to a diverse customer base.
• Front counter customer service, answering and processing customer’s enquiries & orders via phone, email, and counter sales.
• Some warehouse duties - picking & packing customer orders, local deliveries when required.
• Developing customer relationships to ensure the Branch is the supplier of choice.
• Assisting in developing and implementing showroom promotional activity to drive counter sales

Skills

Customer service

Communication

Problem solving

Team player

Job description

Genuine Parts Company (Motion division) in Christchurch is seeking a hands-on sales & customer service professional to support a diverse local and national customer base. The role covers front counter service, phone and email inquiries, some warehouse tasks, and developing lasting customer relationships to become the supplier of choice.

Ideal candidates have 2-3 years in the industry, good communication, problem-solving, and a team-player attitude.