Internal Sales Representative - Nelson (Aluminium)

Vulcan; Hira; On-site; NZD 42,000 - 56,000; Full time

Job summary

This full-time, permanent role based in Nelson provides hands-on internal sales support with warehouse duties. You will handle inquiries, process quotes and orders, manage stock, and support customers in a team-oriented environment. Expect Monday to Friday, 8am to 4:30pm with no weekend work.

Vulcan offers a stable, growing business with emphasis on accuracy, culture, and long-term career potential in Australasia.

Qualifications

• Internal sales or customer service experience.
• Warehousing, dispatch, or inventory control experience (an advantage).
• Fork hoist licence (an advantage).
• Intermediate computer literacy (ERP systems, Outlook, Excel).
• Physically fit to complete manual handling and warehouse tasks.
• A valid work visa or the right to work in New Zealand.
• Able to pass a pre-employment medical and drug and alcohol test.

Responsibilities

• Handle inbound customer enquiries by phone, email, and in person.
• Prepare quotes, process sales orders, and confirm stock availability.
• Build strong customer relationships through responsive internal sales support.
• Respond to internal enquiries regarding stock availability and pricing (email and phone).
• Pick, pack, and dispatch customer orders accurately.
• Receipt and process incoming stock.
• Maintain accurate inventory records, stocktakes, and cycle counts.

Skills

Internal sales

Customer service

Warehousing

Fork hoist licence

Intermediate computer literacy

Tools

ERP systems

Outlook

Excel

Job description

This is a full-time, permanent role based in Nelson, mostly internal sales support with hands-on warehouse duties. If you enjoy variety, take pride in accuracy, and thrive in a team environment, this role is for you. Hours are Monday to Friday, 8am to 4.30pm. No weekends.

What You Will Do

• Handle inbound customer enquiries by phone, email, and in person
• Prepare quotes, process sales orders, and confirm stock availability
• Build strong customer relationships through responsive internal sales support
• Respond to internal enquiries regarding stock availability and pricing (email and phone)
• Pick, pack, and dispatch customer orders accurately
• Receipt and process incoming stock
• Maintain accurate inventory records, stocktakes, and cycle counts

What You Will Bring

• Internal sales or customer service experience
• Warehousing, dispatch, or inventory control experience (an advantage)
• Fork hoist licence (an advantage)
• Intermediate computer literacy (ERP systems, Outlook, Excel)
• Physically fit to complete manual handling and warehouse tasks
• A valid work visa or the right to work in New Zealand
• Able to pass a pre-employment medical and drug and alcohol test

What Is In It For You

• Permanent role with guaranteed hours and weekly wages
• Supportive team and great workplace culture
• Health and wellness programme
• Flat structure and friendly, approachable leaders
• Enhanced parental leave
• Long term stability with a growing, market leading business

About Vulcan

Founded in 1995, Vulcan is Australasia’s highest performing metals distributor and processor, delivering solutions that enable excellence. With 69 sites and approximately 1300 employees across New Zealand and Australia, our growth comes from superior service, continuous improvement, and most importantly, our people.