Industrial Customer Service & Solutions Specialist

H J Asmuss & Co Ltd; Dunedin; On-site; NZD 50,000 - 65,000; Full time

Benefits offered by this job

Competitive salary package

Southern Cross Medical Insurance

Life Insurance & Free Wills benefit

Ongoing training and development

Career growth opportunities

Job summary

Join H J Asmuss & Co Ltd in Dunedin as a Customer Service Representative. You will assist customers, provide product advice, and support sales initiatives in a busy operation.

This role offers a supportive team atmosphere and a chance to develop your skills. Enjoy a Monday to Friday schedule with weekends off, along with a competitive salary package, medical insurance, and career growth opportunities.

Qualifications

• Experience in customer service, preferably in industrial or trade settings.
• Ability to manage competing priorities while focusing on customers.
• Willingness to learn and develop new skills.

Responsibilities

• Assist customers face-to-face, over the phone, and via email.
• Provide product advice and technical information.
• Prepare and follow up on quotes.
• Identify and pursue sales opportunities.
• Support promotions and sales initiatives.
• Work with purchasing to ensure stock availability.
• Assist with reporting and administration.

Skills

Customer service experience

Strong communication skills

Proactive approach

Dynamics 365 experience

Relationship-building skills

Full driver's licence

Job description

Join H J Asmuss & Co Ltd in Dunedin as a Customer Service Representative. You will assist customers, provide product advice, and support sales initiatives in a busy operation.

This role offers a supportive team atmosphere and a chance to develop your skills. Enjoy a Monday to Friday schedule with weekends off, along with a competitive salary package, medical insurance, and career growth opportunities.