Support Technician - Azure & Exchange Maestro (Hybrid)

First Focus; Nelson; Hybrid; NZD 60,000 - 85,000; Full time

Benefits offered by this job

Hybrid work

10 paid training days

Coaching and mentoring

Career growth

Team events

Onsite support reimbursements

Job summary

First Focus is hiring in New Zealand to support and manage Microsoft AD, Azure, and cloud services for a growing client base. The role blends desk‑based support with hands‑on onsite work, across desktops, servers, and networks, including cloud platforms such as Azure AD and M365.

You’ll join a team that values curiosity, practical problem‑solving, and a collaborative culture. We offer hybrid working arrangements, paid training days, and opportunities for career growth through certifications and

Qualifications

• Deep knowledge of AD (Azure) and end-user support.
• Solid grasp of Windows Server, Exchange, and cloud platforms.
• Comfort across the stack—from desktop to firewall, LAN/WAN included.
• Experience with ticketing systems and communicating with users.
• NZ driver’s license or legal ability to drive in NZ.

Responsibilities

• Slaying tickets across Microsoft AD, Azure, M365, and Exchange.
• Troubleshooting desktops, servers, firewalls, and networks.
• Supporting cloud platforms—Azure AD, Entra, Hyper-V, Citrix, AWS.
• Jumping into project deployments when things get spicy.
• Split time between desk-based support and onsite work.
• Collaborating with senior engineers to keep environments clean.

Skills

AD and Azure

Windows Server

M365 & Exchange

Ticketing systems

On-site support

Communication

NZ Driver's license

Job description

First Focus is hiring in New Zealand to support and manage Microsoft AD, Azure, and cloud services for a growing client base. The role blends desk‑based support with hands‑on onsite work, across desktops, servers, and networks, including cloud platforms such as Azure AD and M365.

You’ll join a team that values curiosity, practical problem‑solving, and a collaborative culture. We offer hybrid working arrangements, paid training days, and opportunities for career growth through certifications and