Human Resources Coordinator

Global Wave Group; Auckland; On-site; NZD 55,000 - 75,000; Full time

Benefits offered by this job

Well-stocked staff pantry with food &飲

Regular team-building activities

Career growth opportunities

Job summary

Global Wave Group is seeking an HR Operations Coordinator for Auckland CBD to support day-to-day HR activities, ensuring processes run smoothly and boosting the employee experience.

You will manage onboarding/offboarding, maintain records, assist with policies, and work with managers across teams. A bilingual English/Mandarin communicator with strong organizational skills will thrive here, with growth in a fast-growing international business.

Qualifications

• Experience in HR/People Operations or related role preferred.
• Excellent written and spoken English; Mandarin is a plus.
• Strong organisational skills and attention to detail.
• Ability to handle confidential information professionally.

Responsibilities

• Support day-to-day HR operations and employee-related matters.
• Coordinate onboarding, offboarding, and employee changes.
• Maintain accurate employee records and HR documentation.
• Assist with HR policies and internal procedures.
• Support attendance, leave, and other employee administration.
• Assist with employee relations when required.
• Contribute to continuous improvement of HR processes and employee experience.
• Collaborate with employees, managers, and internal teams.

Skills

Bilingual EN/Mandarin

HR administration

Organizational skills

Confidential information handling

Tools

HR systems

Microsoft Office

Job description

HR Operations Coordinator – Global Wave Group

Location: Auckland CBD (Office based)

Working hours: 12 – 8:30 P.M. from Monday to Friday

Reports to: HR Specialist

Role Purpose

The HR Operations Coordinator will support the day-to-day HR activities of the New Zealand office and ensure HR processes are delivered smoothly and consistently. This role works closely with employees, managers, and internal teams to support employee experience, HR administration, policy implementation, and general people operations.

Key Responsibilities

• Support day-to-day HR operations and employee-related matters.
• Coordinate onboarding, offboarding, and employee changes.
• Maintain accurate employee records and HR documentation.
• Support the implementation of HR policies and internal procedures.
• Assist employees and managers with general HR enquiries and operational matters.
• Support attendance, leave, and other employee administration processes.
• Assist with employee relations matters when required.
• Support continuous improvement of HR processes and employee experience.
• Previous experience in HR, People Operations, or a related role is preferred.
• Strong communication skills in both English and Mandarin (written and verbal).
• Strong organisational skills and attention to detail.
• Ability to handle confidential information professionally.
• Able to work independently and collaborate with different teams.
• Familiarity with HR systems and Microsoft Office is preferred.
• Competitive salary with a performance-based discretionary bonus.
• Career growth opportunities within a fast-growing international business.
• Well-stocked staff pantry with complimentary food and drinks.
• Regular team-building activities to strengthen collaboration, connection, and engagement.
• Company celebrations for major cultural and seasonal festivals throughout the year.