HR Services Team Lead - MyHR

New Zealand Government; Wellington; On-site; NZD 98,000 - 147,000; Full time

Benefits offered by this job

KiwiSaver

Job summary

The New Zealand Government is seeking an exceptional Team Leader to lead the MyHR Services team within the People Capability and Culture group in Wellington. You will coach and develop staff, provide HR advice to managers, ensure service levels, and drive continuous improvement in processes and customer outcomes.

As the leader, you will use data and metrics to guide decisions, contribute to organisation-wide HR policies, and collaborate with stakeholders.

Qualifications

• Proven leadership experience developing teams in a customer-focused environment.
• Experience managing an operational service and delivering against service standards.
• Strong coaching and mentoring skills to grow team members.
• Demonstrated success leading change and continuous improvement initiatives.

Responsibilities

• Lead and motivate a team providing HR advice and administrative support to managers.
• Oversee service delivery performance and meet established service standards.
• Drive continuous improvement of HR processes and workflows to improve efficiency and outcomes.

Skills

Leadership

Team development

Coaching

Customer service

Process improvement

Data analysis

Job description

The New Zealand Government is seeking an exceptional Team Leader to lead the MyHR Services team within the People Capability and Culture group in Wellington. You will coach and develop staff, provide HR advice to managers, ensure service levels, and drive continuous improvement in processes and customer outcomes.

As the leader, you will use data and metrics to guide decisions, contribute to organisation-wide HR policies, and collaborate with stakeholders.