Hotel F&B Director

Placements24; Queenstown; Hybrid; NZD 120,000 - 190,000; Full time

Benefits offered by this job

Salary plus bonus structure

Professional development opportunities

Dynamic hotel environment in Queenston

Health and retirement benefits

Employee discounts on hotel services

Relocation assistance

Job summary

Placements24 is seeking an experienced Food & Beverage Director for a prominent hotel in Queenstown, NZ. The role oversees restaurant, bar, room service and banqueting operations, driving profitability and guest satisfaction across all outlets.

The ideal candidate has 5+ years in F&B leadership within hotels, strong P&L and cost-control skills, and a proven track record in strategic program development. Willingness to lead a large team and deliver exceptional service is essential.

Qualifications

• 5+ years of progressive experience in Food & Beverage management, with at least 3 years in a Director-level role within a hotel setting.
• Proven ability to manage multiple F&B outlets and large-scale banqueting operations.
• Strong financial acumen including P&L management, budgeting, and cost control.
• Excellent leadership, communication, and interpersonal skills.
• Deep knowledge of F&B trends, menu engineering, and beverage management.

Responsibilities

• Develop and implement strategic plans for all F&B operations to maximize revenue and guest satisfaction.
• Oversee management of all F&B outlets including restaurants, bars, room service and banqueting facilities.
• Lead, train, and motivate the F&B team, fostering a culture of excellence and service.
• Manage F&B costs, including food, beverage, and labor to achieve budget targets and profitability.
• Develop and execute innovative menus, promotions, and beverage programs.
• Ensure adherence to health, safety, and sanitation regulations.
• Monitor industry trends and competitor activity for growth opportunities.
• Manage vendor relationships and negotiate favorable terms for supplies and services.
• Conduct regular performance reviews and provide constructive feedback to F&B staff.
• Collaborate with the Executive Chef and other departments to ensure seamless operations.

Skills

Leadership

Communication

Interpersonal skills

Strategic planning

Financial acumen

Education

Hospitality Management

Job description

About the Role

Our client, a prominent hotel situated in Queenstown, Eastern Cape , is seeking an experienced and dynamic Food & Beverage Director to oversee all aspects of its diverse dining operations. This senior leadership position requires a strategic thinker with a proven track record in managing high-volume food and beverage outlets, including restaurants, bars, banqueting, and room service. The ideal candidate will be responsible for driving profitability, enhancing guest satisfaction, and maintaining exceptional service standards across all F&B departments. You will lead a dedicated team, develop innovative culinary and beverage programs, and manage operational budgets effectively. This is an outstanding opportunity to make a significant impact on the culinary reputation of a respected hotel in the Queenstown region.

Key Responsibilities

• Develop and implement strategic plans for all Food & Beverage operations to maximize revenue and guest satisfaction.
• Oversee the management of all F&B outlets, including restaurants, bars, room service, and banqueting facilities.
• Lead, train, and motivate the F&B team, fostering a culture of excellence and service.
• Manage F&B costs, including food, beverage, and labor, to achieve budget targets and optimize profitability.
• Develop and execute innovative menus, promotions, and beverage programs.
• Ensure strict adherence to all health, safety, and sanitation regulations.
• Monitor industry trends and competitor activities to identify opportunities for growth and improvement.
• Manage vendor relationships and negotiate favorable terms for supplies and services.
• Conduct regular performance reviews and provide constructive feedback to F&B staff.
• Collaborate with the Executive Chef and other hotel departments to ensure seamless operations.

Requirements

• Minimum of 5 years of progressive experience in Food & Beverage management, with at least 3 years in a Director-level role within a hotel setting.
• Proven experience in managing multiple F&B outlets and large-scale banqueting operations.
• Strong financial acumen, including P&L management, budgeting, and cost control.
• Excellent leadership, communication, and interpersonal skills.
• Demonstrated ability to develop and implement successful F&B strategies.
• In-depth knowledge of food and beverage trends, menu engineering, and beverage management.
• Proficiency in F&B management software and POS systems.
• A relevant tertiary qualification in Hospitality Management or a related field is highly desirable.
• Ability to work flexible hours, including evenings, weekends, and public holidays.
• A commitment to delivering exceptional guest experiences.

Benefits

• Competitive salary and performance-based bonus structure.
• Opportunities for professional development and career advancement.
• Work in a dynamic hotel environment in Queenstown, Eastern Cape .
• Comprehensive health and retirement benefits.
• Employee discounts on hotel services.
• Relocation assistance may be provided.