About the Role
Our client, a prominent hotel and conference center in Queenstown, Eastern Cape, is seeking a strategic and experienced Food and Beverage Director. This senior leadership position is responsible for overseeing all aspects of the food and beverage operations across multiple outlets, including fine dining restaurants, bars, banqueting, and room service. The ideal candidate will possess a strong understanding of culinary trends, exceptional operational management skills, and a proven ability to drive revenue, control costs, and enhance guest satisfaction. You will lead a large team, ensuring the delivery of high-quality food and beverage experiences that align with the hotel's brand standards and reputation in Queenstown.
Key Responsibilities
- Develop and implement the overall food and beverage strategy to maximize profitability and guest satisfaction.
- Oversee the daily operations of all F&B outlets, including restaurants, bars, and banqueting services.
- Manage departmental budgets, P&L statements, and financial forecasts, ensuring targets are met.
- Lead, mentor, and develop the F&B management team and staff, fostering a culture of excellence.
- Ensure the highest standards of food quality, presentation, and service delivery across all outlets.
- Develop innovative menus and beverage programs in collaboration with culinary and bar teams.
- Manage inventory, procurement, and supplier relationships to ensure cost-effectiveness and quality.
- Implement and enforce stringent health, safety, and hygiene standards.
- Drive sales initiatives and promotions to increase F&B revenue.
- Monitor industry trends and competitor activities to maintain a competitive edge.
Requirements
- A Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred.
- A minimum of 7 years of progressive experience in food and beverage management, with at least 3 years in a Director or Senior Management role within a hotel or large hospitality group.
- Proven track record in managing complex F&B operations, including large-scale banqueting.
- Strong financial acumen, with expertise in budgeting, cost control, and P&L management.
- Excellent leadership, communication, and interpersonal skills.
- In-depth knowledge of culinary trends, beverage management, and service standards.
- Proficiency in F&B management software and Point of Sale (POS) systems.
- Ability to work under pressure and adapt to changing market demands.
- Must be legally authorized to work in South Africa.
Benefits
- Highly competitive salary package and executive bonus opportunities.
- Comprehensive medical aid and pension fund contributions.
- Generous annual leave entitlement.
- Opportunities for professional development and career advancement.
- Accommodation allowance or subsidized housing.
- Employee discounts on hotel services and facilities.
- A challenging and rewarding role in the vibrant hospitality scene of Queenstown.
- Potential for travel to industry events.