Hospital IT: 2nd Line End-User Support Engineer

University Hospitals of Derby and Burton NHS Foundation Trust

New Zealand

On-site

NZD 60,000 - 83,000

Full time

4 days ago

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Benefits offered by this job

Development opportunities

Staff benefits including employeeasss?

Discounted gym membership

Onsite fitness classes

Car schemes

Job summary

University Hospitals of Derby and Burton NHS Foundation Trust is seeking a desktop IT professional to provide 2nd line support for hospital and off-site locations. You will install and troubleshoot desktops, laptops, printers and peripherals, ensuring robust operation of clinical systems and security standards.

You will liaise with internal and external teams to configure and maintain systems, while supporting users with training and technical queries.

Qualifications

Experience in an IT support services environment.
Knowledge of clinical IT systems, particularly Meditech and Lorenzo is desirable.
Good understanding of National Information Security Requirements.

Responsibilities

Provide 2nd line support for the Trust IT systems, desktop devices and peripherals within the hospital and at off-site locations.
Support the delivery of IT systems and services in the hospital and community, assisting with customer support, system training and technical queries.
Liaise with internal and external agencies for installation, configuration and maintenance of new and current systems.