Health Programmes Administrator — Student Success

AUT; Auckland; Sur place; NZD 62 000 - 81 000; Plein temps

Résumé du poste

AUT is seeking a Programme Administrator to deliver effective administration across health programmes at its South Campus (preferred) or North Campus. You will work with multiple stakeholders to ensure smooth operations and accurate responses to student and staff queries, while contributing to best-practice processes and mana-enhancing engagement.

The role focuses on supporting ākonga and staff through culturally safe practices, with an emphasis on collaboration, equity and inclusion within a

Qualifications

• Experience in a tertiary or similarly complex environment.
• Strong customer service ethos with excellent written, oral and interpersonal skills.

Responsabilités

• Coordinating administrative systems to support programme administration.
• Managing key systems and ensuring accurate information across platforms.
• Handling student and staff queries and escalating support as needed.
• Providing proactive, student-centered programme support and guidance in collaboration with the Academic Office.

Connaissances

Customer service

Organisation

Communication

Cultural humility

Outils

Office 365

Canvas

Arion

Description du poste

AUT is seeking a Programme Administrator to deliver effective administration across health programmes at its South Campus (preferred) or North Campus. You will work with multiple stakeholders to ensure smooth operations and accurate responses to student and staff queries, while contributing to best-practice processes and mana-enhancing engagement.

The role focuses on supporting ākonga and staff through culturally safe practices, with an emphasis on collaboration, equity and inclusion within a