Operations Administrator

Auckland University of Technology (AUT); Auckland; Hybrid; NZD 63,000 - 83,000; Full time

Job summary

Auckland University of Technology (AUT) is New Zealand's newest university and a strong, student-centered institution based at City Campus. This permanent, full-time role provides admin support across the Division, handling information/documents, financials, procurement, calendar management, recruitment support and general tasks.

We value energy, curiosity and openness to new ideas, and offer a collaborative culture with opportunities to make a difference for students and staff across AUT’s

Qualifications

• Three+ years in a similar role supporting senior leaders.
• Experience with diverse office and administrative systems.
• Advanced MS Office skills.
• Excellent time management and problem solving.
• Proven customer service experience with multiple stakeholders.

Responsibilities

• Provide information and document management support.
• Assist financial administration and procurement activities.
• Manage calendars and scheduling.
• Support recruitment processes and meetings.
• Handle general administrative tasks day-to-day.

Skills

Customer service

Time management

Problem solving

Tools

MS Office

Job description

• Busy and varied role supporting the success of a large Division
• Dynamic organisation
• Permanent, full-time role based at AUT's City Campus

Auckland University of Technology (AUT) is New Zealand's newest university and one of its most distinctive. Centred on students and grounded in knowledge that works, AUT is 5-star rated by QS, with more than 27,000 students and 4,000 staff based primarily across three Auckland campuses. It's a place of real opportunity, where the values of Pono, Tika and Aroha shape how talented, progressive people work together – and you'll feel that in the culture, in the collaboration and in the difference the work makes for students, communities and the world.

Our community is stronger because of the role Te Tiriti plays in how we operate, and because Māori and Pacific knowledge, leadership and contribution are central to who we are. We embrace diversity in all its forms and are proud to welcome people of all ethnicities, genders, sexual orientations, religious and political beliefs, socio-economic situations and accessibility needs.

AUT’s award-winning Student Services and Administration directorate is dedicated to delivering exceptional student-centred experiences across the entire learner journey, from enrolment through to graduation and beyond. Bringing together high impact services in student administration, wellbeing and support, governance, systems, and operational delivery, the directorate works collaboratively with academic and professional teams to enable student success and institutional effectiveness. It offers professionals the opportunity to make a meaningful difference in a large, diverse university environment - combining purpose led work, continuous improvement, and a strong focus on equity, service excellence and positive outcomes for students and staff.

An exciting opportunity has become available for a savvy professional to join our team supporting the Division across all its administrative functions. If you’re a creative, insightful, and collaborative individual who is passionate about delivering outstanding customer service we want to talk to you!

This role covers a broad range of administrative support including, information and document management, financial administration and procurement, calendar management, meeting and recruitment support, and general administrative tasks. It is a busy and varied role and no two days are the same.

As a professional staff member at AUT, you’ll help our university thrive by improving services, supporting students and staff and driving practical improvements across our campuses. We’re looking for people with energy, curiosity and openness to new ideas who bring a collaborative, adaptable approach and contribute to a positive workplace culture.

You’ll also bring cultural humility and respect for Te Tiriti o Waitangi, Indigenous peoples and diverse communities. Experience supporting Indigenous, equity or inclusion-focused initiatives is highly valued.

To be successful in this role, you will have:

• A minimum three years’ experience in a similar role including support of senior leaders
• Knowledge and experience working with a variety of office and administrative systems
• Advanced skills in MS Office applications
• Excellent time management and problem solving
• Demonstratable experience delivering outstanding customer service to a range of stakeholders

• Start Date: 11 January 2027
• Salary Ranges | Ngā Utu:$ 63,000 – $ 83,000

Job Reference | Tohutoro Mahi: 2254

Reference # 97024

Location (s) City Campus

Employment type (s) Full-time permanent

Closes on 08 Nov 2026 23:55

Expertise Administration, Strategy, Students and Marketing

Experience level (s) Experienced (Less than 2 years), Experienced (2 years +)