Guest Experience Specialist — Fast Food Team Member

Restaurant Brands Ltd; Christchurch; Hybrid; NZD 28,000 - 34,000; Full time

Job summary

Restaurant Brands Ltd in Christchurch is seeking a KFC Team Member to deliver fast, friendly service, prepare quality food and maintain a clean restaurant. You’ll work at the frontline, taking orders, serving customers and supporting the team.

No two shifts are the same, and you’ll follow RBL procedures for food safety and cash handling while learning new skills. Prior customer service helps, but training is provided; you’ll thrive in a busy, customer‑facing environment.

Qualifications

• NCEA Level 1 or working towards Level 1.
• Customer service or customer facing experience preferred.
• Able to work under pressure and remain calm.

Responsibilities

• Follow guest service guidelines to exceed guest expectations.
• Operate assigned stations, clean and stock areas; assist with other cleaning duties as required.
• Handle food products according to RBL procedures and follow food safety standards.
• Follow RBL food safety, handling and sanitation requirements to ensure health and safety.
• Take orders, serve customers and operate POS/cash register.
• Assist with packing, takeaway and drive-thru service as needed.

Skills

Customer service

Cash handling

Food safety

Teamwork

Communication

Time management

Education

NCEA Level 1 or equivalent

Tools

POS system

Job description

Restaurant Brands Ltd in Christchurch is seeking a KFC Team Member to deliver fast, friendly service, prepare quality food and maintain a clean restaurant. You’ll work at the frontline, taking orders, serving customers and supporting the team.

No two shifts are the same, and you’ll follow RBL procedures for food safety and cash handling while learning new skills. Prior customer service helps, but training is provided; you’ll thrive in a busy, customer‑facing environment.