Guest-First Restaurant Crew Member

Restaurant Brands Ltd; Whangarei; On-site; NZD 28,000 - 33,000; Full time

Job summary

Restaurant Brands Ltd. is seeking a KFC Team Member in Whangārei, New Zealand. You will take guest orders, prepare and package food, operate the register, and keep the store clean while delivering friendly service.

Ideal candidates have first-level qualifications and prior customer service exposure. You’ll work in a fast-paced environment, collaborating with team members to meet targets and maintain safety standards.

Qualifications

• Ideally a minimum of NCEA Level 1 or working towards Level 1
• Previous customer service or customer facing experience is favoured but not essential
• Places customer first and goes out of their way to ensure customer satisfaction
• Able to work under pressure, remaining calm at all times
• Works well with others and is supportive and collaborative
• Focused on achieving results and strives to meet targets
• Acts with integrity at all times
• Works within guidelines, policies and rules and is a natural rule follower
• Focused on the safety and wellbeing of others at all times including customers and peers
• Communicates effectively verbally with customers and the team and is clear and concise
• Able to comprehend written English and able to complete online training modules and followwritten procedures and policies with ease
• Manages time well to complete set tasks and works quickly and with purpose to maintain momentum

Responsibilities

• Take guest orders and serve food and beverages
• Operate electronic register and handle payments
• Prepare and package food items
• Maintain cleanliness and food safety standards
• Stock and rotate supplies and report equipment issues

Skills

Customer service

Communication

Teamwork

Education

NCEA Level 1

Job description

Restaurant Brands Ltd. is seeking a KFC Team Member in Whangārei, New Zealand. You will take guest orders, prepare and package food, operate the register, and keep the store clean while delivering friendly service.

Ideal candidates have first-level qualifications and prior customer service exposure. You’ll work in a fast-paced environment, collaborating with team members to meet targets and maintain safety standards.