Guest-Focused Team Member: Fast Service & Food Prep

Restaurant Brands Ltd; Waihi; On-site; NZD 26,000 - 32,000; Full time

Job summary

KFC Team Member at Restaurant Brands Ltd in Waihi, Waikato, contributes to guest service, food preparation and cleanliness of the store. The role involves taking orders, handling payments, packing orders, and assisting with food prep while maintaining food safety and hygiene.

You’ll work as part of a team, follow guidelines, and support store operations during shifts. Ideal candidates have basic English, willingness to learn, and a customer‑facing mindset.

Qualifications

• Ideally a minimum of NCEA Level 1 or working towards Level 1.
• Previous customer service or customer facing experience is favoured but not essential.
• Able to comprehend written English and complete online training modules and follow written procedures and policies.

Responsibilities

• Take customer orders and serve food and beverages.
• Operate an electronic register, receive payment and make change.
• Pack products for takeaway and hand to customers at counter or drive‑thru window.
• Prepare food such as burgers, wraps and salads; assist with cooking as needed.
• Follow food safety and sanitation requirements to ensure guest and employee health and safety.

Skills

Customer service

Verbal communication

Education

NCEA Level 1

Job description

KFC Team Member at Restaurant Brands Ltd in Waihi, Waikato, contributes to guest service, food preparation and cleanliness of the store. The role involves taking orders, handling payments, packing orders, and assisting with food prep while maintaining food safety and hygiene.

You’ll work as part of a team, follow guidelines, and support store operations during shifts. Ideal candidates have basic English, willingness to learn, and a customer‑facing mindset.