Grocery Retail Duty Manager - Customer Service & Ops Lead

Foodstuffs NZ; Otago; On-site; NZD 30,000 - 39,000; Part time

Job summary

Foodstuffs NZ is seeking a part-time Duty Manager to oversee Grocery Department operations. You will manage day-to-day store tasks, ensure presentation standards, and engage staff to deliver exceptional service. Strong leadership and customer-focused mindset are essential.

Shifts are Thursday to Saturday, 11:00am–8:00pm, with duties including opening/closing, overseeing staff, and maintaining merchandise standards. Forklift license is advantageous; NZ residency or work eligibility required

Qualifications

• Open and/or close the store.
• Lead and motivate staff to maintain standards.
• Provide excellent customer service and merchandising.

Responsibilities

• Open and/or close the store.
• Motivate and lead staff.
• Maintain merchandising and presentation standards.
• Deliver a high standard of customer service.
• Fulfill customer orders.
• Be a reliable, enthusiastic team member.
• Multi-task effectively.
• Be physically fit to lift items.
• Forklift license is advantageous.

Skills

Leadership

Customer service

Merchandising

Multi-tasking

Physical fitness

Forklift license (advantage)

Job description

Foodstuffs NZ is seeking a part-time Duty Manager to oversee Grocery Department operations. You will manage day-to-day store tasks, ensure presentation standards, and engage staff to deliver exceptional service. Strong leadership and customer-focused mindset are essential.

Shifts are Thursday to Saturday, 11:00am–8:00pm, with duties including opening/closing, overseeing staff, and maintaining merchandise standards. Forklift license is advantageous; NZ residency or work eligibility required