Retail Duty Manager

Foodstuffs NZ; Otago; On-site; NZD 30,000 - 39,000; Part time

Job summary

Foodstuffs NZ is seeking a part-time Duty Manager to oversee Grocery Department operations. You will manage day-to-day store tasks, ensure presentation standards, and engage staff to deliver exceptional service. Strong leadership and customer-focused mindset are essential.

Shifts are Thursday to Saturday, 11:00am–8:00pm, with duties including opening/closing, overseeing staff, and maintaining merchandise standards. Forklift license is advantageous; NZ residency or work eligibility required

Qualifications

• Open and/or close the store.
• Lead and motivate staff to maintain standards.
• Provide excellent customer service and merchandising.

Responsibilities

• Open and/or close the store.
• Motivate and lead staff.
• Maintain merchandising and presentation standards.
• Deliver a high standard of customer service.
• Fulfill customer orders.
• Be a reliable, enthusiastic team member.
• Multi-task effectively.
• Be physically fit to lift items.
• Forklift license is advantageous.

Skills

Leadership

Customer service

Merchandising

Multi-tasking

Physical fitness

Forklift license (advantage)

Job description

We are seeking someone to join our Grocery Department and fulfill Retail Duty Manager shifts.

This is an important role in the day-to-day operations of our business. As the Duty Manager you assist with managing the retail operation of the supermarket ensuring presentation standards are upheld and staff are actively engaged in their tasks. In the absence of senior management you will deal with any unique issues that may arise and ensure exceptional customer service is maintained.

Key responsibilities and requirements will include:

• Opening and/or closing of the store
• Motivating and leading staff
• Ensuring standards of merchandising and presentation are achieved and maintained
• Committed to having a high standard of customer service
• Fulfilling customer orders
• Reliable and enthusiastic team member with an excellent work ethic
• Ability to multi-task
• Physically fit and able to lift heavy items
• Having a forklift license would be an advantage.

Hours of work:

This position is for 3 days per week, Thursday - Saturday. Hours: 11:00am - 8:00pm

Overseas applicants must hold New Zealand citizenship, New Zealand Permanent Residency or a Valid New Zealand Work Permit.