Grocery Duty Manager: Lead Store Ops & Customer Service

Foodstuffs South Island Limited; Auckland; Hybrid; NZD 28,000 - 36,000; Part time

Job summary

Foodstuffs South Island Limited is seeking a part-time Retail Duty Manager for the Grocery Department in Auckland. The role involves leading daily operations, maintaining presentation standards, and ensuring excellent customer service across shifts. You will handle store duties, motivate staff, and assist with customer orders.

The position runs Thursday to Saturday, 11:00am–8:00pm, with an emphasis on teamwork, reliability, and stakeholder engagement in a busy supermarket environment.

Qualifications

• Proven ability to lead and motivate staff.
• Commitment to high customer service standards.
• Experience in maintaining merchandise presentation.
• Ability to manage multiple tasks effectively.
• Forklift license is an advantage.

Responsibilities

• Open and/or close the store.
• Motivate and lead staff during shifts.
• Ensure merchandising standards are achieved and maintained.
• Deliver high levels of customer service.
• Fulfill customer orders accurately and promptly.
• Be a reliable and enthusiastic team member with strong work ethic.
• Demonstrate ability to multi-task during busy periods.

Skills

Staff leadership

Customer service

Merchandising standards

Multi-tasking

Forklift license (advantage)

Job description

Foodstuffs South Island Limited is seeking a part-time Retail Duty Manager for the Grocery Department in Auckland. The role involves leading daily operations, maintaining presentation standards, and ensuring excellent customer service across shifts. You will handle store duties, motivate staff, and assist with customer orders.

The position runs Thursday to Saturday, 11:00am–8:00pm, with an emphasis on teamwork, reliability, and stakeholder engagement in a busy supermarket environment.