Restaurant Retail Duty Manager — Service & Ops Lead

Foodstuffs South Island Limited; Canterbury; On-site; NZD 34,000 - 39,000; Full time

Job summary

Foodstuffs South Island Limited in Christchurch, New Zealand, invites applications for an Assistant Manager to join our team in a busy retail setting. You will be skilled, hardworking, and able to work under pressure while delivering excellent customer service and supervising staff.

The position offers a competitive hourly rate of NZD 25–28, with a minimum of 30 hours per week. Work includes roster planning, staff training, handling customer inquiries, and ensuring goods are correctly priced and

Qualifications

• Minimum 6 months of experience or level 4 or higher qualification in Business/commerce/management/sales/Arts or relevant field
• Reliable and punctual
• A clear and confident communicator
• Calm and efficient under pressure
• Ministry of Justice check and pre-employed drug test required

Responsibilities

• Ensure customers receive prompt service and quality goods and services
• Respond to customers' inquiries and complaints about goods and services
• Plan and prepare work schedules and assign staff to duties
• Interview, hire, train, evaluate, dismiss and promote staff
• Resolve staff grievances
• Instruct staff on how to handle difficult and complicated sales procedures
• Examine returned goods and decide on appropriate action
• Take inventory of goods for sale and ordering new stock
• Ensure goods and services are correctly priced and displayed
• Ensure safety and security procedures are enforced

Skills

Customer service

Communication

Staff management

Reliability

Education

Level 4 or higher qualification in Business/commerce/management/sales/Arts or relevant field

Job description

Foodstuffs South Island Limited in Christchurch, New Zealand, invites applications for an Assistant Manager to join our team in a busy retail setting. You will be skilled, hardworking, and able to work under pressure while delivering excellent customer service and supervising staff.

The position offers a competitive hourly rate of NZD 25–28, with a minimum of 30 hours per week. Work includes roster planning, staff training, handling customer inquiries, and ensuring goods are correctly priced and