Retail Duty Manager

Foodstuffs NZ; Auckland; Hybrid; NZD 55,000 - 75,000; Part time

Job summary

Foodstuffs NZ in Auckland is seeking a Retail Duty Manager to support day-to-day supermarket operations. You will help with opening/closing, staff leadership, and maintaining presentation and customer service standards.

This hands-on leadership role requires the ability to multi-task, work Thursdays to Saturdays from 11:00am to 8:00pm, and engage with customers while ensuring strong store performance. Forklift license is advantageous, though not mandatory.

Qualifications

• Experience in retail operations and customer service.
• Ability to lead and motivate store staff.
• Open/close store and manage merchandising standards.
• Able to lift heavy items and work physically.
• Forklift license is advantageous.

Responsibilities

• Open and close the store.
• Motivate and lead staff.
• Maintain merchandising and presentation standards.
• Deliver high standard customer service.
• Fulfill customer orders.
• Be a reliable team member with strong work ethic.
• Multi-task across responsibilities.
• Physical fitness to lift items.
• Forklift license is advantageous.

Skills

Staff leadership

Customer service

Retail operations

Merchandising

Multi-tasking

Physical fitness

Job description

We are seeking someone to join our Grocery Department and fulfill Retail Duty Manager shifts.

This is an important role in the day-to-day operations of our business. As the Duty Manager you assist with managing the retail operation of the supermarket ensuring presentation standards are upheld and staff are actively engaged in their tasks. In the absence of senior management you will deal with any unique issues that may arise and ensure exceptional customer service is maintained.

Key responsibilities and requirements will include:

• Opening and/or closing of the store
• Motivating and leading staff
• Ensuring standards of merchandising and presentation are achieved and maintained
• Committed to having a high standard of customer service
• Fulfilling customer orders
• Reliable and enthusiastic team member with an excellent work ethic
• Ability to multi-task
• Physically fit and able to lift heavy items
• Having a forklift license would be an advantage.

Hours of work:

This position is for 3 days per week, Thursday – Saturday. Hours: 11:00am – 8:00pm

Overseas applicants must hold New Zealand citizenship, New Zealand Permanent Residency or a Valid New Zealand Work Permit.