Global Tech Operations Lead: Infra, AI & Security

Entrada Travel Group; Albert-Eden; On-site; NZD 140,000 - 180,000; Full time

Job summary

Entrada Travel Group in Auckland is seeking a hands-on technology leader to own and advance the IT environment for the group. You will lead a small, globally distributed team and be responsible for IT service management, infrastructure, networks, identity and endpoints, and cybersecurity.

The role emphasizes practical leadership, driving improvements, and partnering with senior leaders to shape how we operate and what we build next across New Zealand and Australia.

Qualifications

• Experience leading technology operations across infrastructure and services.
• Ability to work with cross-functional teams and grow technology capability.
• Growth mindset with sound judgement and curiosity.

Responsibilities

• Lead a small, geographically dispersed team and own the technology environment.
• Oversee IT service management and everyday technology experience.
• Manage infrastructure, networks, identity and endpoints, plus cybersecurity.
• Drive automation initiatives and explore AI opportunities.
• Coordinate technology suppliers and service partners and raise standards.

Skills

Leadership

IT operations

Infrastructure

Cloud services

Cybersecurity

Automation & AI

Tools

Azure

AWS

Microsoft 365

Job description

Entrada Travel Group in Auckland is seeking a hands-on technology leader to own and advance the IT environment for the group. You will lead a small, globally distributed team and be responsible for IT service management, infrastructure, networks, identity and endpoints, and cybersecurity.

The role emphasizes practical leadership, driving improvements, and partnering with senior leaders to shape how we operate and what we build next across New Zealand and Australia.