Global Launch Director — Farm Tech Adoption

Halter; Auckland; Remote; NZD 180,000 - 260,000; Full time

Job summary

Halter is seeking a Global Customer Onboarding Director to lead the worldwide onboarding and deployment of Halter’s solutions. The role focuses on turning signed customers into live, recurring users, training farms to deploy Halter calmly and confidently, and building the foundations for long-term adoption, renewal, expansion and referrals.

You will own the global onboarding strategy, determine what runs centrally versus locally, and ensure onboarding scales across Asia Pacific, North America,

Qualifications

• Experience building and leading onboarding, implementation or field rollout organisations.
• Ability to build regional leaders with market autonomy under one global standard.
• Strong understanding of deployment speed, cost, adoption, retention and revenue.

Responsibilities

• Own global Launch strategy, operating model and standards.
• Lead regional Heads of Launch for autonomous markets within one global standard.
• Own launch performance and customer satisfaction across multiple regions.
• Set deployment ARR goals with Sales and Finance and deliver them.
• Ensure farms go live on time with proper foundations for growth.
• Manage global operating rhythm using data to identify risks and opportunities.
• Balance central and in-market delivery, and product-enabled onboarding.
• Own launch health score and adoption measurement post go-live.
• Collaborate with Product to move Launch features into the product.

Skills

Global deployment leadership

Onboarding & implementation

Cross-country leadership

Commercial acumen

Product-led onboarding

Job description

Halter is seeking a Global Customer Onboarding Director to lead the worldwide onboarding and deployment of Halter’s solutions. The role focuses on turning signed customers into live, recurring users, training farms to deploy Halter calmly and confidently, and building the foundations for long-term adoption, renewal, expansion and referrals.

You will own the global onboarding strategy, determine what runs centrally versus locally, and ensure onboarding scales across Asia Pacific, North America,