Patient-Centered Medical Receptionist

Tend Health Ltd; Christchurch; Hybrid; NZD 52,000 - 70,000; Full time

Job summary

Tend Health Ltd in Christchurch (Linwood practice) is seeking a medical receptionist who sees the profound impact of their work on patient care. This full-time role (40 hours per week) places you at the start of the patient journey, greeting and guiding people with calm professionalism.

You'll support clinicians by managing schedules, using our tech platform to reduce busy work, and ensuring every patient feels heard and respected.

Qualifications

• Substantial medical reception experience.
• Ability to build relationships and work under pressure.
• Care about patient experience and efficiency.
• Able to defuse tense situations with empathy.

Responsibilities

• Being the calm, knowledgeable voice when patients are stressed or confused
• Orchestrating complex schedules while making it look effortless
• Using our tech platform to eliminate busy work, so you can focus on people
• Collaborating with clinical teams who value and respect your expertise
• Handling difficult conversations with grace
• Contributing ideas that actually get implemented - because you see things others miss

Skills

Medical reception experience

Relationship building

Calm under pressure

Empathy

Efficiency focus

Job description

Tend Health Ltd in Christchurch (Linwood practice) is seeking a medical receptionist who sees the profound impact of their work on patient care. This full-time role (40 hours per week) places you at the start of the patient journey, greeting and guiding people with calm professionalism.

You'll support clinicians by managing schedules, using our tech platform to reduce busy work, and ensuring every patient feels heard and respected.