Frontline Banking Specialist: Grow Customers' Finances

Kiwibank; Whakatāne; In loco; NZD 55.000 - 75.000; Tempo pieno

Vantaggi offerti da questo lavoro

Wellbeing days

Subsidised banking

Subsidised insurance

Learning opportunities

Descrizione del lavoro

Kiwibank in Whakatāne is seeking a Banking Specialist to join our enthusiastic frontline team. You will connect with customers, understand their broader financial needs, and deliver practical solutions to help Kiwis move toward their financial goals. The role emphasizes relationship building, accurate advice, and a collaborative, supportive work culture.

We value learning and development, and offer a friendly environment with opportunities to grow in banking expertise and customer service.

Competenze

• Experience in lending is advantageous (DLA would be a huge advantage).
• Great attention to detail and strong communication skills.
• Proven ability to grow sustainable relationships.
• Banking experience or exposure to the financial services industry is essential.
• Ability to think outside the box to delight customers.

Mansioni

• Build connections with customers and understand their broader financial needs and goals.
• Provide appropriate financial solutions to customers.
• Work as part of a supportive team to deliver great banking support.
• Ensure customer-centric service during banking conversations.

Conoscenze

Lending experience

Delegated Lending Authority (DLA)

Attention to detail

Exceptional communication

Relationship building

Banking industry experience

Customer-focused problem solving

Descrizione del lavoro

Kiwibank in Whakatāne is seeking a Banking Specialist to join our enthusiastic frontline team. You will connect with customers, understand their broader financial needs, and deliver practical solutions to help Kiwis move toward their financial goals. The role emphasizes relationship building, accurate advice, and a collaborative, supportive work culture.

We value learning and development, and offer a friendly environment with opportunities to grow in banking expertise and customer service.