Front-of-House Duty Manager | Service & Safety Leader

Mindsg Ltd; Otago; On-site; NZD 48,000 - 56,000; Full time

Job summary

Only Ur's Limited in Dunedin, New Zealand is seeking an experienced Duty Manager to oversee the daily front-of-house and operational running of our Indian restaurant. The role includes supervising staff, ensuring service quality, managing stock, and maintaining an exceptional customer experience during shifts.

The ideal candidate holds NZ Register Level 2 in hospitality/retail or has at least one year of supervisory experience, with LCQ eligibility and weekend availability)

Qualifications

• NZ Register Level 2 diploma or 1+ year supervisory experience.
• Strong communication and leadership skills.
• Must hold or be eligible to obtain LCQ.

Responsibilities

• Oversee daily front-of-house and operational running.
• Plan and manage staff schedules, rosters and training.
• Ensure service quality, stock control, pricing and customer experience.
• Enforce health, safety and security procedures.
• Address customer inquiries and resolve complaints.

Skills

Staff supervision

Leadership

Communication

LCQ eligibility

Weekend availability

Education

NZ Register Level 2 diploma in hospitality/retail

Job description

Only Ur's Limited in Dunedin, New Zealand is seeking an experienced Duty Manager to oversee the daily front-of-house and operational running of our Indian restaurant. The role includes supervising staff, ensuring service quality, managing stock, and maintaining an exceptional customer experience during shifts.

The ideal candidate holds NZ Register Level 2 in hospitality/retail or has at least one year of supervisory experience, with LCQ eligibility and weekend availability)